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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Learn from top reviewers

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Pricing

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Pro

$9

Cloud
per month per user

Business

$19

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.8
Avg 7.6

Professional Services Automation

Features that support professional services organizations

8
Avg 7.5
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Task Management and Team Collaboration highest, with a score of 9.7.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 143)

Like an online Excel++ and easy to use

Rating: 8 out of 10
August 13, 2019
RA
Vetted Review
Verified User
Smartsheet
3 years of experience
We were looking for a simple online project management tool that was simple to use and easy to learn, and Smartsheet had everything. It is kind of an online version of Excel with more features like Kanban cards and Gantt Charts.
  • Not much training required
  • Works like Excel
  • UX is perfect
  • Custom notifications are easy to maintain, not like Asana
Cons
  • Not like JIRA
  • Custom development is difficult
  • Licencing model can be better
It depends on the work. I would recommend Smartsheet for small and easy task management but not for IT or resource management. They are a very cheap alternative to any other similar option.
If they better configured resource management and capacity management, then Smartsheet might have more function.

Smartsheet - A smart alternative

Rating: 8 out of 10
August 10, 2017
Vetted Review
Verified User
Smartsheet
2 years of experience
Smartsheet was brought in to serve as a lightweight project and task management tool. Specific emphasis was placed on a simple to use and intuitive interface that would not require significant training. It was deployed across a large agile program as the main program management tool. It was easy for business and technical users to understand and begin using as it felt so similar to Excel.
  • Easy to use. It is a very intuitive natural interface for business and technical users.
  • Dashboards were relatively easy to create and use.
  • SaaS model allowed easy but secure access across geographically disparate resources.
Cons
  • Workspaces feature was rarely used for comments or sharing.
  • Report builder took some getting used to.
Good for small project or department management. Basic PM and task management works well.

Spreadsheet Project Management for the Rest of Us - How Smartsheet compares to Excel and other spreadsheet tools

Rating: 6 out of 10
June 30, 2021
AS
Vetted Review
Verified User
Smartsheet
2 years of experience
We primarily turned to Smartsheet as a way to manage our projects using a familiar interface to Microsoft Excel. A number of users in the organization were proficient with Excel and we wanted a tool that would allow us to be able to have some familiarity of Microsoft Excel but also gave us the flexibility to customize it to our liking. We were able to tackle the early learning curve with this approach and achieved a good adoption rate across the staff whom the tool was deployed to.
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Cons
  • Smartsheet can feel like a clone of Microsoft Office especially with 365 being a valuable option for most businesses, in this regard it is hard to justify the separate cost for it.
  • Zapier is available for outside integration but you have to pay to use it, it would be good if some integrations were built into Smartsheet itself.
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.

Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.

Smartsheet is a good tool compared to JIRA, MS Project, Excel and Google Sheet

Rating: 9 out of 10
June 04, 2019
  • Project coordination for users without a license
  • No project management tool in the Google platform
  • Provides a project dashboard for leadership
  • Provides easy reporting for JIRA with its Connector
  • Best easy project management tool with online collaboration, even without a license.
  • Good and easy dashboard for a project combining different info across platforms like Smartsheet, JIRA, ServiceNow, Google docu, etc.
  • A good tool to do JIRA data mass updating with its Connector.
  • MS Project/Excel similar cloud-based software, part Excel, part database to enable small biz processes without implementing an ERP like SAP or Oracle to keep data consistent.
Cons
  • Gantt chart view should be able to adjust the view, not only the by day, just like MS Project.
  • The license fee is too high comparing to MS Project.
  • Training with details for its JIRA Connector is not good enough.
Good ones: The dashboard, JIRA Connector, and collaboration with users without a license. Ones to be improved: Gantt chart view should be adjustable, and the performance of its JIRA Connector should be improved.

Functional. Simple. Good for small business admin

Rating: 6 out of 10
March 06, 2015
Vetted Review
Verified User
Smartsheet
1 year of experience
We originally chose Smartsheet to help the administrative department. It was implemented to help people with basic computer skills stay on top of contracts, quotations, and customer responses and later used to help the sales team communicate sales calls to management and coordinate next steps. Smartsheet is a very easy to use and understand tool that is similar to an advanced Excel sheet. It works on the same logic and has a familiar layout, with the design being minimal and clean. I would say this is best suited for very small companies where only basic recording and communication capabilities are used, with the primary usage to be personal organization.
  • Minimal, clean design
  • Organizing tasks
  • Communicating completed and upcoming tasks to sales managers
Cons
  • It did not work for generating our type of quotations.
  • We desired one-way viewing in areas/ documents that were unavailable.
  • Tracking location of usage would be a helpful feature with managing traveling sales reps.
Smartsheet is best suited for basic usage, administrative, personal organization, and sales pipelining. It is not good for large organizations, complex jobs, or our government / commercial bid and quotation process
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