Cyfe

Cyfe

Score 8.7 out of 10
Cyfe, by Traject

Overview

What is Cyfe?

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.
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Recent Reviews

Cyfe Review

10 out of 10
March 23, 2020
Cyfe is a good system that keeps all the data very organized. It has helped us act as a team, easily showing the work that we do for our …
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Popular Features

View all 28 features
  • Report Formatting Templates (20)
    9.1
    91%
  • Formatting capabilities (20)
    8.1
    81%
  • Report sharing and collaboration (25)
    7.0
    70%
  • Customizable dashboards (27)
    5.1
    51%

Reviewer Pros & Cons

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Pricing

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Solo

$29

Cloud
Monthly or Annually

Pro

$49

Cloud
Monthly or Annually

Premier

$89+

Cloud
Monthly or Annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.cyfe.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

7Avg 8.1

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.5Avg 8.0

Report Output and Scheduling

Ability to schedule and manager report output.

9.1Avg 8.3

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for pattern and outliers and the ability to represent the data visually.

8.9Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.6Avg 8.5

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

9.3Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

8.4Avg 7.9
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Product Details

What is Cyfe?

Cyfe allows users to take data from favorite sources and blend it into real-time metrics dashboards. With it, users can create sales dashboards, marketing dashboards, and business dashboards. Cyfe allows users to pull data from 100+ pre-configured sources, or pull in data via customized widgets or google sheets.

It can be used to visualize KPIs for everyone in an organization and make sure that that teams are hitting their goals, fixing performance issues, and staying motivated.

Specifically designed for agencies, the White Label plan allows users to track metrics that matter to clients, highlight branding, and even advertise other services.

Cyfe Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: Multi-Data Source Reporting (Blending)

Supported Data Sources Features

  • Supported: Text Files (CSV, etc)
  • Supported: MySQL
  • Supported: Salesforce
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Customizable dashboards

Ad-hoc Reporting Features

  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)

Access Control and Security Features

  • Supported: Report-Level Access Control

Application Program Interfaces (APIs) / Embedding Features

  • Supported: iFrames

Cyfe Competitors

Cyfe Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

Klipfolio, TapClicks, and Domo are common alternatives for Cyfe.

Reviewers rate Integration with R or other statistical packages and Publish to Web and Publish to PDF highest, with a score of 10.

The most common users of Cyfe are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Tony Huidor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I have created a variety of dashboards that are accessed daily by management across our organization as well as by external partners. It is used to measure a variety of KPIs related to an online subscription service and associated mobile apps. It allows our management team to track growth as well as downturns in our business.
  • Provides an easy way to visualize data
  • Is flexible and offers a variety of ways to connect widgets to various data sources
  • Has direct integration with various key third-party web services
  • Documentation is sparse and confusing
  • Functionality is fairly basic and at times buggy
  • Third party integrations are limited and stagnant, very few have been added since we began using it
  • Widgets lack individual settings such as support for different date ranges
  • Widgets have limited customization options
When compared with competing services the pricing is a key selling point. At this price point it is an easy sell when you stack up all the features and capabilities it offers. Cyfe does a great job at data visualization although it is quite limiting at times. It is not very effective when one needs to visualize more complex data or a variety of data points.
The price was a big selling point but more importantly the third-party integrations that are offered were the deciding factor. Offering support for services that we use regularly like Google Analytics, Apple's iTunes Connect, Facebook, etc., allow us to get real time access to data without having to manually maintain spreadsheet based reports.
It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
BI Platform
N/A
N/A
Supported Data Sources
N/A
N/A
BI Standard Reporting (3)
70%
7.0
Pixel Perfect reports
80%
8.0
Customizable dashboards
70%
7.0
Report Formatting Templates
60%
6.0
Ad-hoc Reporting (3)
63.33333333333333%
6.3
Formatting capabilities
60%
6.0
Integration with R or other statistical packages
50%
5.0
Report sharing and collaboration
80%
8.0
Report Output and Scheduling (3)
73.33333333333333%
7.3
Publish to Web
80%
8.0
Publish to PDF
70%
7.0
Report Delivery Scheduling
70%
7.0
Data Discovery and Visualization (2)
75%
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
80%
8.0
Location Analytics / Geographic Visualization
70%
7.0
Access Control and Security (3)
96.66666666666666%
9.7
Multi-User Support (named login)
100%
10.0
Role-Based Security Model
90%
9.0
Multiple Access Permission Levels (Create, Read, Delete)
100%
10.0
Mobile Capabilities (1)
80%
8.0
Responsive Design for Web Access
80%
8.0
Application Program Interfaces (APIs) / Embedding
N/A
N/A
  • Creating a dashboard
  • Adding widgets
  • Inviting others to use the dashboard
  • Sharing dashboard with external vendors
  • Downloading data
  • Creating widgets that use custom spreadsheets
  • Syntax for formatting spreadsheet data is poorly documented
  • Documentation on various types of widgets and how to format data is awful
It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.
Shane Hayes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Cyfe daily to provide intelligent, robust dashboards throughout our organization and for our clients. With multiple companies under our brand it is important that we are able to measure, view and manage our daily data. Cyfe allows us to keep the "pulse" of the organization without paying insane fees or unreasonable "add ons". Cyfe allows us to provide custom dashboards to our customers. This keeps them in the loop and allows us to cut down on providing "reports" to them now that they can see data in real time.
  • Robust dashboards
  • Incredible amount of data sources
  • Fair pricing and incredible value
  • Excellent customization options to give your dashboards a "custom" feel to them
  • Unlimited users and dashboards
  • CSV and Excel data dashboards
  • Very minor issues with clarifying how some URLs should be structured to pull data
  • Some data sources are not clear what they pull, this is largely a labeling issue outside Cyfe
This is a great product for any data nerd, social marketer, Basecamp lover or someone who just wants to have their finger on the pulse of their organization. Cyfe makes a perfect addition to our social marketing team as they can provide each client with a custom dashboard showing all the latest information and analytics. If you love data, metrics and thrive on knowing the hearbeat of your business then this is the tool for you.
  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Domo was vastly overpriced compared Cyfe and it was far less friendly to use and get used to. I was able to jump right in with Cyfe and get the data I wanted setup right away. When I had a question I was able to get an immediate response directly from Deven without hesitation. Best part, Cyfe also allows free accounts/trials so you can get your hands on it and try it out. Domo did not and I don't purchase or trust things I can't get my hands on directly.
I look forward to watching Cyfe grow and I am confident that this product will be an "essential" tool in every business owners toolbox, regardless of their size. I am excited to see what additional data sources they can integrate and to watch them grow with next generation tools and data.
6
Cyfe is used primarily by our executive team and marketing teams currently. We plan to expand our usage to our sales and even collections team in the next 14 days as well. Due to the large variety of data sources the options are pretty much endless. Once you get the hang of it you can pretty much make it do whatever you can dream up.
2
Anyone with basic web skills can fully support Cyfe without issues. For some data sources it is best to have decent Excel skills to ensure proper formatting of data sources.
  • Social Marketing Analytics
  • Income and Forecasting Analytics
  • Pay Per Click Analytics and Oversight
  • We are using Cyfe as an alternative to AdWords dashboards. This way non-AdWords savvy users can still see the data in real time without risking mistakes from within AdWords
  • We use Cyfe to provide dashboards to our social media marketing clients so they can have a real time view of their growth and activities taken on their behalf
  • We intend to use Cyfe with out collections team to provide better real time analytics
Yes
Domo was replaced by Cyfe. Cyfe was far more robust and economical.
  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
I liked the spirit of Cyfe. Any product that allows me to do what I want to do AND talk directly to the guy building it, well that is something I can trust.
I would not.
  • Implemented in-house
No
Change management was minimal
  • Just mastering how to format certain data sources
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
From the very beginning. As soon as I signed up I was sent an invitation to connect on LinkedIn and an offer to answer any questions I might have. Almost immediately I had a question, because I wasn't doing something right. I was able to connect with the founder through LinkedIn who immediately followed up with me through my personal email and corrected the issue.
  • Creating users
  • Creating dashboards
  • Customizing dashboards
  • Creating new data sources/widgets
  • None
I found the entire interface simple to use, easy to understand, easy to get proficient at and I immediately felt comfortable that any one of my team members could master Cyfe usage very quickly.
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