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Overview

What is Zoho One?

Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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All Employee Pricing

$444

Cloud
per year per employee (Must purchase license for ALL employees)

Flexible User Pricing

$1080

Cloud
per year Licenses for any no. of users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/one/pricing/?src=p…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $45 per month per employee
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Product Demos

ZOHO ONE for Startups| Primary Partner of Startups Club at Demo Day 2018

YouTube

Zoho One Overview 2022

YouTube
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Product Details

What is Zoho One?

Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

Zoho One Video

What is Zoho One?

Zoho One Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

Zoho One starts at $45.

Odoo, Microsoft Dynamics 365, and Sage Intacct are common alternatives for Zoho One.

The most common users of Zoho One are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(31)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Ismail Ahmed-Ortiz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Zoho One delivers a suite of software solutions that offer the perfect round-up for startups and SMEs. In our case, we are primarily focusing on billing and support tickets. CRM, project management, as well as contracts and digital signing, are also used by us. Before, we had different software solutions with integration issues. Zoho One delivers almost everything one can ask for out of one hand, plus it gives additional features for further development and automatization.
  • Billing
  • Integration between apps
  • Automatization
  • More sophisticated CRM
  • Social media management is pretty week
  • Further improvement in giving options for customization and integration of the apps
Advantages
  • The price-quality ratio is excellent, even though Odoo has become very competitive.
  • The time to implementation is also great, if not one of the best.
  • Excellent billing and service desk apps

It is not the best solution if you are looking into a collaboration-focused software suite.
  • Books
  • Desk
  • Contracts
  • Sign
  • 30% of time saving for billing compared to our previous solution
  • Increase in productivity through the good integration
5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user.

Nowadays, pricing is almost equal. The effort of integration processes with Odoo is still higher even though it delivers more potential. A decision between both today would be more difficult for us.
Shaun Williams | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
We migrated from HubSpot to Zoho One with the intent of it operating as our help desk, CRM, and project management system and a long-term plan of looking at Zoho Books and Invoicing to potentially replace Oracle NetSuite. We fully implemented the CRM, Desk, and Project modules in 2022 and are working towards the implementation of Survey and SalesIQ, and considering Zoho Mail as an alternative to Mailchimp.
  • CRM integrates nicely using our Zapier environment.
  • The Lead to Contact/Account Conversion is very intuitive.
  • Deals, Sales Orders, and Contract Zoho Sign work well together.
  • In my opinion, SUPPORT IS AWFUL!!!
  • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
  • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
  • In my experience, expect any e-mail to the main support e-mail to go unanswered.
  • The first year of support was great, but after we renewed for the second year, it has become terrible.
Out of 1-10, my likelihood to recommend score is a 1, but only because zero wasn't an option; however, if it was, that would have been my choice. We already renewed for 2023, but are already making plans to migrate to another platform in Q4 and cancel at the end of this renewal.
  • CRM
  • Desk
  • It has had an overall negative impact since we migrated from HubSpot due to the overall lack of support.
  • Our users are frustrated with the complexity and lack of consistency in the admin portals.
  • CRM is the only tool that is ready for business at scale.
During the Demo, Zoho One performed well; however, post-implementation - the product has fallen short on all fronts.
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