ADP Review
Updated October 02, 2019
ADP Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
I use ADP to do weekly payroll. I also use it for employment verification, manual checks and new hires. I find it easy to navigate and user-friendly. I also find it very easy to contact customer service if I have any problems. They are always very knowledgeable of the overall system. I am very pleased with ADP.
- User friendly
- Easy navigation
- Accuracy
- Sometimes it moves slow
- Some of my input may be missing
- Having to redo some input
- Saves time
It's user friendly and easy to navigate through the site.
We have a lot of different deductions for different departments and ADP's setup for us works fine.
ADP Workforce Now Feature Ratings
Using ADP Workforce Now
2 - Payroll
1 - Payroll prep
- Paying employees
- Employment verifications
- Future employees
Evaluating ADP Workforce Now and Competitors
- Price
- Product Features
- Product Usability
- Analyst Reports
Product is easy to use.
I would not change it.
ADP Workforce Now Implementation
ADP Workforce Now Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
When my payroll won't go through they found the problem quickly.
Using ADP Workforce Now
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Creating batches.
- I don't find anything difficult.