Embracing ADP
October 05, 2021

Embracing ADP

Rafael Arias | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP WFN as our primary HRIS software. We use this for storing confidential employee data, employee files, and processing payroll/HR requests. We also use ADP to manage our medical and other benefits that we offer to all employees. We run request reports from ADP to ensure that all of the data that we are processing is accurate and audited.

Pros

  • Payroll Processing
  • File Storage
  • New Hire/Rehire processing
  • SFTP

Cons

  • I feel that there could be more reports added; I like to request them through the feedback option.
  • The only negative was the learning curve that comes along with implementing this software. That is honestly not the company's fault, it is the fault of not advancing quick enough to get this software and getting left behind. Learning is a breeze tho since you have a lot of support from the ADP team.
I feel that overall this is just a software that Operations would use. There really is no need for anyone besides Operations to use it for reports, payroll, and HRIS. The only thing that I could imagine someone besides us to use it for would be to approve their report to's PTO request.
  • Bennie
  • Livelyme
I am currently in the process of getting this done with some new vendors that I am looking to work with. I am going to be on a call with a rep soon to get integrated with their system and another that I will be looking to add.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

ADP offers a lot of help with their software. I love the fact that I can message someone at any moment and get responses so quickly and get all of the help I need if I call and ask for help. I would say that ADP offers all of the assistance I need if I have any questions.
I believe that ADP is well suited for a lot of things such as PR Processing, HRIS, and file storage. I would hope that some features were cheaper for smaller companies, so we could also enjoy some of the features that larger corporations get. I feel that SFTP's should be less expensive initially for a smaller company, and only until a company gets a certain size does it get more expensive.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
5
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
4
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
10
Performance plans
8
Performance improvement plans
8
Review status tracking
9
Review reminders
10
Multiple review frequency
9
Corporate goal setting
8
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Applicant Tracking
9
Notifications and Alerts
10

Comments

  • Jennifer Stone | TrustRadius Reviewer
    Thank you for your feedback and partnership, Rafael. Your comments and insights are greatly appreciated.

More Reviews of ADP Workforce Now