Overall Satisfaction with Amplitude Analytics
We use Amplitude for both Free-trial and customer analytics. It is a super robust tool and free for up to 10million events which is more than enough for us! It is used across multiple teams, sales, customer success, product, engineering, conversion. We were unable to create funnels and visualize our data just simply using our back-end data so we needed a 3rd party tool that would let us accomplish this.
- Visualization
- Ease of Use
- Non-technical UI
- Always releasing new features
- Wide range of functionality
- Great design!
- Pricing tiers other than free
- More easily shareable charts to members of our teams who don't have logins
- Not much else, the product is very sweet!
- Positive: Quicker analysis of our important business funnels
- Positive: Decreased time asking engineering to run reports
- Positive: Easy collaboration and funnel development
We've used a ton of analytics tools and Amplitude allows us to do everything we need for free. The other options we tried were either not robust enough to report on user level stats, or cost $. The platforms in this space are super competitively aligned so functionality wise there will be a lot to check out but Amplitudes ease of use also stands out as a huge + for us.