Item: Asana
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Asana in my department specifically to keep track of our individual tasks and track what other people on the team are doing. It helps each person stay organized while estimating how many hours we will spend on each task. This ensures we are staying on track to serve our clients in the most profitable way.

Pros and Cons

Colorful tasks make it easy to get a snapshot of which clients have the most tasks on the board.
So many helpful integrations.

Can be a little confusing to switch between personal and team views.
Send little "daily update" emails that aren't particularly useful for me.

Return on Investment

Keeps the team on track for how many hours to spend on each client.
Has a free version so no negative impacts.

Alternatives Considered

Trello and Airtable

A few of our other teams at the office use these other programs and they work great for them! However, as a team that is trying to integrate two parallel services, it's incredibly important for us to have visibility into what the others are doing at a high level. This helps managers cut down on micro-managing while still being able to see what's going on.

Support Rating

I've honestly never needed to use customer support for Asana so I'm not quite sure how helpful they are. The product is fairly user-friendly though and they do have a help section fo the website so that's cool.

Key Insights

Do you think Asana delivers good value for the price?

Yes

Are you happy with Asana's feature set?

Yes

Did Asana live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Asana go as expected?

I wasn't involved with the implementation phase

Would you buy Asana again?

Yes

Other Software Used

Cision Communications Cloud, Google Drive, SurveyMonkey

Likelihood to Recommend

Asana is helpful for anyone (individual or team) who needs a visual way to keep track of upcoming tasks. It's perfect for teams who need to be able to see what other large projects team members are working on. I would say it's not going to be particularly helpful if you need to have lots of visible details for a particular task. You can keep them in the notes section but you need to click on that task to see the whole thing. Other than that, it's pretty great!

Asana is great for team visibility, and they even celebrate your accomplishments with a unicorn!

Overall Satisfaction with Asana