First experience of Working on the Bloomreach Engagement Platform.
September 07, 2022

First experience of Working on the Bloomreach Engagement Platform.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

I work as an enablement consultant for a large consultancy practice; my specialties are marketing technology stacks and CDPs. I provide support across a wide range of services for our clients. My experience with Bloomreach is limited; I'm still in the process of learning and understanding the capability of the platform. However, I was very impressed. Integrating the solution across a wider ecosystem and delivery systems seems effortless. The UI is on par, if not better than any other solution I've worked with in class. Very impressed with the web layer functionality. The solution is like a swiss army knife for the modern-day marketer.
  • Identity Management.
  • Web Layers.
  • UI/User Experience - Very easy to use.
  • Data Enrichment.
  • Jinja - Native Programming Language - I'd integrate predefined commonly used functions.
I've not worked with an implementation support consultant yet!! But I've experienced working with the partner support team. They are very responsive and usually respond to queries within a couple of business hours.
n/a - I've not yet used this functionality.

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Not sure

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

I would have given a 10. But I feel I need more experience with using the platform to justify a 10. My opinion for organizations that have lean teams, where strategists/marketers also have to drive the execution/delivery. This would be the solution I'd recommend. The solution can cover pretty much every channel you'd likely use to communicate/enrich your customer experience.

Bloomreach Commerce Experience Cloud Feature Ratings