Overall Satisfaction with Buffer
I use Buffer for my own social media scheduling for my blogs posts and also for my clients and our organisation's social content.
- Easy to set up and use.
- Connect to other social media tools such Quuu.
- Maybe adding all there features into one affordable plan.
- More social media platforms added.
5 - Marketing, content management, social media
- Since using buffer I can't report much negative.
- It has helped my clients build their brand and awareness on social media.
I would recommend Buffer for ease of use, social media intergration and costs, also Buffer rarely has any issues or downtime. If they do they warn you well in advance.
Buffer Feature Ratings
Using Buffer
3 - General knowledge on social media marketing and content calenders, also content marketing and curation
- content marketing
- social media marketing
- connect buffer to various other software such as quuu and feedly
- monitor content engagement via Buffer analyze
- upgrade to other plans
- carry on using buffer
Evaluating Buffer and Competitors
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
- Vendor Reputation
- Analyst Reports
Pricing
I will stick with Buffer as I have done
Buffer Training
- no training
Yes, Buffer is very easy to use
Buffer Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - With Buffer it is a easy to use piece of kit and they keep you well inform with updates and changes if you do have a problem it is resolve so fast it does feel like premium support :)
Yes - Yes when twitter changed its terms on tweeting the duplicate content across various account buffer alerted user straight away and provided advice
When Twitter updated their API, Buffer inform users early on there maybe a few issues, however I did not face any issue with this subject
Using Buffer
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- everything
- mostly the twitter alert for sharing the same content soon after already publishing
- none
Yes - It work fairly well, however I prefer to use the desktop version