Definitely would recommend
November 21, 2020

Definitely would recommend

Michelle Levy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • Call Review
  • Coaching & Skill Development
  • Handoffs & Collaboration / Knowledge Sharing
  • Voice of Customer & Disseminating Success Stories
  • I like the recommendations daily.
  • I like that it does have so many filters to search under.
  • I like that there is a direct search capability.
  • One of the fields is "my team". It shows far more people on my team than there are and I can't find my reps under my reps.
  • Looks like a great tool, just need the filters to drill down easier for me and my team to find my teams calls faster.
  • Very beneficial for prepping for next steps.
  • Very beneficial for coaching.
This is much faster and more efficient.
Training calls and team coaching.
Haven't worked with support yet.
It's the best for prepping for your next call to go back and listen, to pull insights out that you may [have] missed when you were running the call.