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Save Trees & Time with DocuSign
September 12, 2018

Save Trees & Time with DocuSign

Erin Holm | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

DocuSign Professional

Overall Satisfaction with DocuSign

I've used DocuSign on and off with several different companies over the years. It is used to get signed contracts from clients and completed applications across the organization. It's been a convenient tool for getting signatures from individuals from anywhere, at any time. It is an easy-to-use, straightforward program. It's simple to get new users within the company up and running with the software.
  • DocuSign eliminates the need to print documents to sign, rescan, and send back. It is an easy tool to get quick signatures, while saving some trees in the process!
  • The software is very secure for users, making it less stressful to send documents with sensitive information. The system also provides great storage and archives for these documents.
  • The program is very user-friendly. Easy to get new users up and running. It's also easy for signers - instructions are straightforward. DocuSign is also one of the easier programs to use when trying to send documents to multiple programs.
  • DocuSign is usable on any phone, laptop or tablet - convenient for the variety of users we have.
  • Although UI is user-friendly, it's a bit boring. There are few customization options.
  • Costly - this is the main complaint. If you are not signing/sending a lot of documents, it may not be worth the cost. The lower level packages have fewer features, which makes the unworthy of the cost.
  • Emails often go to spam, or end users think they are spam, given how the templates look. This can slow the signing process, which can be frustrating.
  • Positive - eliminated the need for printing documents. We save on paper and ink, as well as the time it takes to get documents signed.
  • Negative - high price
  • Positive - saves time for our employees. They can receive a signed contract quickly. Given it's easy-to-use UI, it also takes little time to get a new user up and running.
DocuSign has more features and better storage for documents. Both are easy to use. DocuSign has positioned itself as an industry leader, which makes it a comfortable product for clients.

Legalesign is a bit cheaper, however.
DocuSign is well suited for companies that can afford to spend the money on a secure, easy-to-use program that can handle a large amount of documents. It saves employees the need to print and scan documents. With it being a leading software in the industry, clients are also likely to know the name and have few apprehensions about signing virtual contracts.

If your organization sends a small number of contracts, I would recommend looking into a cheaper/free option. DocuSign has great features, but at a pretty high price.