EvolutionX Is A Great Asset For A Great Price!
Updated January 26, 2024
EvolutionX Is A Great Asset For A Great Price!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with EvolutionX
I use EvolutionX for product and sales management. I also use it to create and manage our company's web accounts. The business problems the product addresses are problems with purchasing online on websites used by companies in an industry-specific environment, as well as helping to provide ease of use for the website for users who are not tech or web-friendly. The scope of my case is providing an organized way to keep all our accounts logged, as well as sales, product data, and other e-commerce data.
- Providing support articles and timely support.
- Ease of use on their software
- Very organized and user-friendly.
- Providing better times to meet via face-to-face over a video call.
- Quicker response times during hours of operation (i.e. support).
- More efficient turnaround time on projects and work needed done by clientele.
- Increased website/SEO presence.
- Increased online revenue.
- Ability to sell more products online.
EvolutionX has helped our organization to improve customer satisfaction. Ever since we purchased their services, our presence on the internet and online customer base has skyrocketed. Prior to using EvolutionX, our organization was struggling in this area. It was one of our goals to fix these areas, and overall, EvolutionX has done a terrific job of doing so.
EvolutionX has helped your company build a larger digital presence and/or improve your online reputation by providing advice, tips, tricks, etc., to help us stay in the market with our competitors. Especially in an industry that does not have a very big online shopping/online web user demographic and/or clientele.
They are affordable, and overall, just really covered all the criteria of what my organization was looking for at the time and even to this day. They are also super helpful with their monthly meeting times where they are interested and show support in helping us succeed and remain a competitor in our industry's market.
Do you think EvolutionX delivers good value for the price?
Yes
Are you happy with EvolutionX's feature set?
Yes
Did EvolutionX live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of EvolutionX go as expected?
I wasn't involved with the implementation phase
Would you buy EvolutionX again?
Yes
EvolutionX Feature Ratings
Using EvolutionX
1 - Marketing & E-Commerce are the business functions that the people who use the platform, EvolutionX in my organization. We all really enjoy using it for web data, analytics, customer viewing, report viewing, and so much more that can be done all from the home screen dashboard. It is a great tool!
3 - The people we have are those who work in IT, Marketing, E-Commerce, Digital Marketing, Purchasing, and Pricing.
- Website Development
- Advertising on our website
- Customer Retainment and Usability
- Online selling
- Customer reporting
- We have been able to show marketing banners
- We have been able to link banners
- We have been able to report sales and customer data
- Reporting
- Sales data
- Customer history and retention
Evaluating EvolutionX and Competitors
- Integration with Other Systems
- Ease of Use
They were able to integrate with our company database, known as Eclipse.
I am newer to using this platform and have only been using over a year. I was also not in the process of deciding on this platform to use, but I am happy with it overall.
EvolutionX Implementation
- Third-party professional services
Kore.
Change management was a big part of the implementation and was well-handled
- Communication
- Data
- Website DNS Records
EvolutionX Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | Need to explain problems multiple times |
I did not purchase.
Yes - Yes it was.
When I needed to add product brand logos to our website, the team not only showed me how to do it, but even did it for me since there was a crunch for time on my end.
Using EvolutionX
Pros | Cons |
---|---|
Like to use Relatively simple Well integrated Consistent Convenient Feel confident using | Lots to learn |
- Banners
- Reports
- Accounts
- Adding a new branch
- Product Maintenance