Overall Satisfaction with Exclaimer
Currently, we use Exclaimer to integrate with our Office 365 tenant in order to make sure that all staff have identical signature blocks on their emails. Every staff member that is assigned a work email address is automatically signed up with Exclaimer. By having all of the signature blocks the same, we eliminate the possibility of staff entering incorrect information and adding quotes that may not represent what the agency wishes to portray.
- Self-synchronizes after hours
- Allows for multiple signature blocks
- Allows for customizing the content and layout of the signature block
- While they offer a variety of designated fields, it would be nice to allow more customization of where it can pull data from within the AD profile.
- [It would be nice to] offer a sync option to be set for times periodically throughout the day instead of just at midnight.
- [We] saved time by syncing with Active Directory versus sitting with staff individually to make sure that they create a signature block the way the agency wanted it.
- Since it syncs with Active Directory, there is no need to have to remember to configure it, as the day after the account is created, it will automatically have a signature block added to all outgoing emails.
- [It is] very easy to manage [the] portal, which doesn't require any specific skills in order to configure and set it up.
We didn't really look at other companies, as prior to Exclaimer, we had Exclaimer on-prem with our Exchange server, so it was a no-brainer to make the transition from on-prem to cloud. We had recently hired a new web designer who tried taking on the task of trying to force-feed the layout to staff but that was very time-consuming, so I suggested transitioning to the cloud. Since he was new and this now fell under his department instead of IT, he thought he would try to impress the higher-ups, but ultimately the task was re-assigned to IT and we moved to Exclaimer. He had spent weeks trying to push out layouts to staff, whereas I was able to do it in less than a day with this package. After seeing this package, he was impressed and was amazed at how simply it could be done.
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Exclaimer for Office 365, for us, has worked great since we are using Active Directory, which allows Exclaimer to pull from the user profiles. This package makes it easy to manage signature blocks versus letting staff have full control over their own. For medium, large, and enterprise scenarios, this is perfect, while for a small mom-and-pop shop, this may not be needed.
175 - We are a nonprofit that has a couple of companies that are contracted to provide services for us. We have staff from directors and department heads to accounting, case management, clerical, employment services, and business account managers. No matter what they do or their level, they all get an Exclaimer signature block assigned to them.
3 - Since this package is so simple to use, there are no "skills" that are needed other than an understanding of Active Directory profiles and where certain data resides in them and their attributes. While this is all managed by skilled IT professionals, I could easily turn this over to one of our clerical staff to do the majority of the design changes to the signature blocks.
- To make sure that all signatures are uniform in design, style, and content
- Eliminate staff being able to change the content of their signatures
- Reduce time spent on signatures by IT staff
- We are now able to include all of our social media page links within everyone's signature block.