Great product, continuing to improve.
July 18, 2022

Great product, continuing to improve.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

We use GoTo Connect as our cloud-based phone system to communicate internally and with Clients. We also take advantage of the added feature similar to GoTo Meeting for online meetings. Over the past 1.5 years, the product has continued to improve and evolve to give us a better experience.
  • Internal Calls
  • External Calls
  • Online Meetings
  • No current complaints.
  • Moving our phone system to the cloud made a hybrid workforce possible.
The onboarding team does a good job.
The value (price for supplied features) of GoTo Connect was superior to its competitors.

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

GoTo Connect is great for communicating with clients and colleagues. It works well for conference calls, face-to-face/digital meetings, and standard calling.

GoTo Connect Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
7
Directory of employee names
5
Answering rules
10
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
Not Rated
Mobile app for iOS
10
Mobile app for Android
Not Rated