A must have tool for all client facing roles
February 21, 2023

A must have tool for all client facing roles

Evgeny Yanovskiy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is synced both with my email and calendar.
I use it to understand how many emails I wrote, how many of those were opened and by whom, whether links were clicked on and documents opened or not. Also I organize my meetings and calls with the feature that allows to show my availability and set calls only at the time I'm free
  • Email activity tracking
  • Follow up on mass emails
  • Calls planning
  • UX for setting calendar availability is a little not too intuitive
  • emails tracking
  • reminders to follow up on an email
  • calendar scheduler
  • Time efficiency increase
  • Better response rate
Groove is easy to set and when something is unclear their support representatives would help you within a few minutes

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

I recommend Groove for all customer facing roles where the job consists of emails and calls. This tool allows you to keep track of your communication flows, reminds you about the tasks that were not complete and makes your life easier in so many ways. Everything is synced with Salesforce, so you're covered 360 here.