Overall Satisfaction with Guru
We currently use Guru for clarifying many operational points within our company. Best practices, potential upsell opportunity identification recommendations, etc. Our internal knowledge base lives within Guru and our management constantly updates our cards and uses the tracking system to ensure that all users are up to par with the same comprehension of what our baseline is.
- Guru provides excellent tracking systems to ensure that management can rest easy knowing their teams are up to par.
- Guru acts as a solidified and peer reviewed knowledge base.
- Guru ensures that all users are up to the same baseline in terms of comprehension in best practices.
- Guru could potentially increase their capability with creating a recommended review session once in a while and set by management.
- Cards read tracking
- Knowledge base storage
- search/filter options
- update notifications for new cards.
- I think there has only been positive impact.
- It has ensured that we don't have to circle back to managers as sales reps.
Guru is substantially better in every sense. No bugs, easier to navigate, simplified dashboard, etc.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
Yes
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes