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The Guru team works hard, it shows in their product
September 30, 2023

The Guru team works hard, it shows in their product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

We use Guru to streamline operations and make information handy for our various teams. Prior to Guru, a lot of information and processes were held in someone's head. We call Guru our operating system as it houses all of our IP and the way we do business, it is essentially our playbook.
  • Collaborate on cards
  • Share information with the team, especially FAQs
  • Integrate Guru into Chrome so you can easily lookup what you need.
  • It can be hard to get full buy in from your team to create cards
  • Chrome integration
  • Cross collaboration and verification
  • reminders to update cards - which contain our policies
  • We were able to put all our important operational processes into cards that are easy to share
  • Reduce time answering questions that are asked frequently
Guru looks better and integrates into your browser.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Slack, Gusto, Harvest
Guru is a great way to build a knowledge base to share with your team, provided that your team is willing to look there and help build that knowledge base. On our team, those who have adopted Guru are serious advocates for how easy it is to use and are eager to add more. However, some of our team is reluctant to add cards to Guru and keep using Google Drive instead. Guru gives a lot of ways to integrate and link the two, but changing habits is the hardest part.