Best fit for a growing company
Updated September 08, 2020
Best fit for a growing company
Score 8 out of 10
Vetted Review
Verified User
Software Version
iCIMS Recruit
Overall Satisfaction with iCIMS Talent Acquisition Software Suite
Our company does complete staffing and recruiting, for both commercial hires and government contracting ... everything from temps to executive direct hire placements. We use iCIMS to track all our job orders, job posts, candidates, applicants. We also use the Onboarding suite to onboard employees across the country, in many states.
We are able to customize onboarding our employees for any special State requirements. We are able to customize the recruiting process for any special needs of our commercial clients and allow external hiring managers to interface at various levels. We are able to customize the internal reporting/tracking that our Program Managers need for federal contracts ... not simple or easy!
We are able to customize onboarding our employees for any special State requirements. We are able to customize the recruiting process for any special needs of our commercial clients and allow external hiring managers to interface at various levels. We are able to customize the internal reporting/tracking that our Program Managers need for federal contracts ... not simple or easy!
- Highly customization of reports/searches, able to export to Excel. Allows all levels of management to make use of on-demand, real-time data.
- Professional layout and ease of use - great interface with most all user devices. Gives our company instant credibility and quality for our brand.
- Can't outgrow it. iCIMS has many very large customers, and excellent interface with other services and new technologies. They even acquired a texting manager platform we were hoping to start using.
- The platform is not well oriented for the fast paced staffing agency, as it requires going in/out of various levels to manage accounts, hiring managers, etc. While it could be argued that that is a CRM function (not ATS), we feel it is a area that iCIMS should look at next.
- More ready-to-use templates, dashboards, etc. that can allow new users to dive in and use it quickly. If someone has a DBA background, they'll love getting started and learning all the tools/tricks, but if they are the typical manager ... not so much. Have had problems with buy-in for some managers, as it can seem too complicated.
- Some of the recruiting and hiring processes could be assisted by some ready-to-use features (like the Offer creation/approve/acceptance feature they are starting to work on). New clients have to create a lot of workflow processes on their own.
- We really didn't have a viable ATS before. Has allowed company to grow five fold in two years, with national scope.
- Because of the system integrity, we have been able to accommodate clients with very high security needs (US Treasury, Department of Defense).
- We have been able to be highly responsive to quick hire needs of several customers nationwide, without sacrificing quality of documentation or HR compliance.
iCIMS seems more adaptable, scale-able, for a competitive cost.
Proven platform, with good clientele, good ratings.
Proven platform, with good clientele, good ratings.
Do you think iCIMS Talent Cloud delivers good value for the price?
Yes
Are you happy with iCIMS Talent Cloud's feature set?
Yes
Did iCIMS Talent Cloud live up to sales and marketing promises?
Yes
Did implementation of iCIMS Talent Cloud go as expected?
Yes
Would you buy iCIMS Talent Cloud again?
Yes
iCIMS Feature Ratings
Using iCIMS Talent Acquisition Software Suite
12 - Human Resources, Recruiting, Hiring Managers, Admin.
1 - Basic Database administration.
Report construction basics (logic filters, layout, etc.)
Report construction basics (logic filters, layout, etc.)
- Posting Jobs out to public
- Screening resumes of applicants
- Tracking candidates through onboarding
- Tracking/reporting of candidate security onboarding (federal government)
- Managing access badges, expiration dates
iCIMS Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - Basic support is sufficient
Yes - Yes, though it involved State level forms (out of their control), they resolved within a few weeks.