KnowBe4: The Right Choice for Us!
Updated July 28, 2023
KnowBe4: The Right Choice for Us!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
All employees receive at least one training video and one episode of The Inside Man serial every month. We all send out phish test emails every month to all users and track their ability to recognize and report the phish. If a Phish test is failed by clicking on a link or other activity, the number of training that person receives increases based on the number of failures they have in a year.
- The Inside Man serial is a big hit.
- Developing Phish test emails is easy.
- Tracking training completion and phish results.
- Scheduling trainings based on previous failures.
- API's for downloading user result information could be improved.
- Result tracking is easy but layout could be cleaner.
- Scheduling of additional trainings based on failures could be improved.
- PhishAlert is useful but can be problematic when users are using different devices for email. I.e. Outlook app vs. OWA vs. mobile devices.
- We are able to enumerate the improvement of Phish awareness from one period to another for our board members.
- We have used KnowBe4 for disseminating additional materials either created in-house or through another department or company.
- Improved employee satisfaction with training, higher completion rates.
I was not involved in the research process.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
I wasn't involved with the implementation phase
Would you buy KnowBe4 Security Awareness Training again?
Yes
It has improved our staff's impressions of training to the point where they often are asking for more.
The product is managed by the Information Security department. We select the training, build the phish test emails, schedule and track results.
Phish test results are the most important to us, but we also track the time spent on training and training sessions being completed.
KnowBe4 Security Awareness Training Feature Ratings
KnowBe4 Compliance Plus
We use the training content by assigning training to all our employees each month, and additional training if one fails our monthly phish testing. Failure training vary based on the number of failures over a period, with the number and length of training increasing as the failures increase.
For the most part, our employees enjoy the training. We hear from staff all the time about how they prefer the Knowbe4 training offerings over othe required training.
For the most part, our employees enjoy the training. We hear from staff all the time about how they prefer the Knowbe4 training offerings over othe required training.
It eases our management of assigning and tracking training.
It has paid for itself by helping us as an organization to avoid BEC.
We are delighted with the effectiveness and the quality of the Knowbe4 training offerings.
At this point, it would not make much sense for us to change providers.
KnowBe4 Security Awareness Training New Features
Not that I am aware of.
Additional trainings are assigned based on failures.
We do us PhishER and PhishFlip. They have helped us keep the threat of phish in the minds of our users.
Using KnowBe4 Security Awareness Training
800 - We are a financial institution.
2 - The support people are information security junior analysts.
- monthly training videos assigned to all employees
- Periodically phish testing all employees and tracking results
- Seamless integration with Active directory.
- We created a scoring system to track phish failures.
- unsure
Evaluating KnowBe4 Security Awareness Training and Competitors
- Scalability
- Integration with Other Systems
- Ease of Use
Knowbe4 would be the standard that any other option would have to extremely better to be considered.
KnowBe4 Security Awareness Training Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed Support understands my problem | None |
Unsure. was not involved in the original decision process.
Yes - Yes
Using KnowBe4 Security Awareness Training
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated Convenient Feel confident using | None |
- User history
- scheduling multiple training tracks
- creating phish test emails