KnowBe4 training review
Updated July 25, 2023

KnowBe4 training review

Nathaniel Fernandez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)

Overall Satisfaction with KnowBe4 Security Awareness Training

Phish awareness campaigns for the organization to improve user awareness of security issues. This automates the training process and identifies users that fall short in their awareness of security risks, and provides user-friendly training that is also effective. Training is adding good value for our users and their security awareness.
  • Good training modules
  • Good Phishing simulations
  • Good statistics on the results of the phishing tests
  • user friendly training
  • configuration of campaigns could be improved by allowing for more detailed configuration
  • More training simulation variety
  • make applications compatible with more platforms
  • provided a better sense of security
  • good knowledge improvement for staff
  • some training modules are too simplified
KnowBe4 is easier to implement and maintain, and the training is more effective and user-friendly. KnowBe4 is also more adaptable and flexible in integrating with other products.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Improved user awareness and participation and completion.
sync with Azure AD
failure rates and participation as per industry and overall, plus success rates of re-training
Well suited for all sizes of companies as it is adaptable. It is appropriate in all scenarios. I have implemented it effectively in both large and smaller organizations. I have used competing products and the KnowBe4 training is superior in many areas, including implementation and maintenance.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
Not Rated
Training Gamification
8
Industry-Specific Security Training
8
Individualized Security Training Plans
8
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
6
Role-based user permissions
10
Single sign-on capability
9

KnowBe4 Compliance Plus

Makes it easier for our support team.
Yes. It’s good value

KnowBe4 Security Awareness Training New Features

Made it easier for our users to access the training which makes it more likely they will use it.
Made it more up to date and current with today’s technology.
usable for most users, and easy to follow
It has increased our security posture to the standards we require.

Using KnowBe4 Security Awareness Training

1000 - Operations and program staff.
2 - Familiarity with the product and good experience with knowbe4.
  • Cyber awareness training
  • Phish simulation
  • Specialized training
  • Training for Board members
It’s an important part of our security posture

Evaluating KnowBe4 Security Awareness Training and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
Easy to deploy and flexible integration

KnowBe4 Security Awareness Training Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes because we need more options than the standard version.
We needed integration of the training module with another application and they were able to help us.
the response time can be better or there's room for improvement

Using KnowBe4 Security Awareness Training

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Easy to start
  • Easy to understand