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Visual collaboration for the ages
June 21, 2021

Visual collaboration for the ages

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

Lucidspark is currently being used by our department for brainstorming and for constructing visual SOPs. Many of our internal and vendor SOPs are complex, with multiple layers and conditions for next steps. Providing a visual layout, like a decision tree, from Lucidspark helps to clarify the exact path that users should take. Whiteboard and sticky-note features allow us to collaborate and provide feedback on ideas and SOP construction even if we are unable to meet in real time.
  • Efficient and aesthetic user interface.
  • Detailed templates serve as excellent springboards for getting things started.
  • Easy-access tips and video walkthroughs make it easier for new users to get up to speed with how to use the tool.
  • More integrations for Lucidspark (Lucidchart has a lot, but Lucidspark has only 4 currently).
  • Meeting effectiveness - ability to visually collaborate.
  • Process clarity - visual representations of complex processes.
Lucidspark is very intuitive. There are a lot of pre-designed templates to get you started with projects and outlines, which makes it easy to jump in as a new user. The sticky-note and comment features are also very easy to use to collaborate on projects, even if you're unsure how to use the other features.
We currently do not utilize Slack or Lucidchart integrations with Lucidspark on my team. We do use Google Drive, just to ensure we can access and share Lucidspark documents without needing to open another tab or application, and to make sure they're easily accessible to people who don't own the documents, in the event that someone leaves the team.
Lucidspark has a great whiteboard tool that allows for instantaneous visual collaboration. We've used other tools, like Jamboard, in the past, but Lucidspark is easier to use and has a smoother, more aesthetic interface overall.
I have not yet had to contact customer support for Lucidchart, so unfortunately I cannot give a solid rating or provide more detail.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

We started using Lucidspark in place of Jamboard because Jamboards were messy and could not be expanded beyond the single size they offer. Jamboard is limited on the features it offers, and is good for quick collaboration if users already have Google accounts and do not want to sign up for additional services, but overall features available with Lucidspark make it a better product.

We've also used Miro boards for some projects. Miro boards and Lucidspark have a lot of similar features. I would say the main difference, for me, is that the scroll function on the mouse/trackpad is a zoom-in/zoom-out function in Miro, while it is an up-and-down scroll function on Lucidspark, which I prefer. Trying to scroll up and down only to accidentally zoom way in or out was frustrating with Miro, so my personal preference falls to Lucidspark.
Lucidspark is great for visual process collaboration, both in real-time during presentations and discussions, or asynchronously when teams are unable to meet in real time. There are several similar tools out there that have similar features, specifically whiteboard and flowchart-style features, but Lucidchart brings those together under one easy-to-use and efficient account. The free account can do most of what we need to, but our company does pay for licensing where necessary for those who need additional features or who use more documents.