NetSuite ERP Review
October 18, 2023

NetSuite ERP Review

Blake Bynum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

NetSuite Financials

Modules Used

  • AdvancedFinancials
  • Advanced Inventory
  • Fixed Asset Module
  • ODBC
  • OneWorld (multi-country and multi-currency)
  • Revenue Recognition
  • E-Commerce
  • SuiteCommerce

Overall Satisfaction with NetSuite ERP

We use NetSuite EPR to manage the GL record revenue and for Ecommerce among other things. NetSuite EPR has helped us streamline our monthly close functions as well as provides us with ample ability to customize our instance to meet the specific needs of our business. We have also use the expense module to help us streamline our expense/reimbursement process with the correct approvals to get them out in a timely manner.
  • Fixed asset depreciation is a smooth process
  • the ability to upload transactions in bulk via csv
  • The ability to connect to the jdbc driver and build complex queries that aren't available in a single saved search.
  • Saved searches while robust, I've found sometimes don't include all fields, and some tables can't be joined in
  • I'v found with deleted transactions it doesn't hold the gl impact data
  • I've found certain permissions aren't available for view only
  • It has helped streamline our processes
  • N/A
  • N/A
It is more robust and able to handle the larger amount of transactions that we have. It also is more visually pleasing. There is more ability to customize functions in NetSuite ERP.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetSuite ERP go as expected?

I wasn't involved with the implementation phase

Would you buy NetSuite ERP again?

Yes

It is very user friendly.
Overall the support is good. I have had mixed results with ACS and the lack of consistency for Account managers is troubling at times.
NetSuite EPR excels as a corporate GL. It also does AP and AR well, and connects to 3rd parties well. I have not used every module but I think there is room for improvement on the expense side we have ran into issues with multiple card feeds and itemization. Overall NetSuite EPR is a great tool.