Item: Procore
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

Operations utilize the software for construction administration. It allows everything to be in one location for efficiency and use.

Pros and Cons

Submittals
RFI's
Photo and documentation storage.
Checklists/Inspection Reports.

Multiple submittal reviews by several parties and the ability to mark up the submittals in the Procore module.
Financials need to be more advanced and available to collaborate with accounting systems.
Executive Dashboards need more development.
Buyout is not easy to track in Procore and it's a MAJOR part of our business—metrics to track should be a priority.

Procore was more user-friendly and easier to navigate, but we have found some flaws in the system since our use. Most importantly, we need the financials to talk and Procore doesn't have a great solution for that.

Collaboration Benefits

The cloud-based software has its own set of problems. We have recorded many "downtime" instances with Procore over the past couple of years. But, the benefit is certainly there with cloud-based software.

Return on Investment

Created some efficiencies for sure.
Took a lot of time from our staff for implementation due to the process Procore has in place with over the phone or video chat help. Seems better if the set-up was done on-site.
We are still weighing the ROI, as it's not a cheap software to run.

Goals with Procore

Ensure information is accessible and up to date
Document job site conditions
Report on incidents and inspections
Identify job site risks
Simplify employee time tracking

Again, the financial module is lacking because the ability to talk to other accounting software is limited. Everything has to be done twice to utilize the financial tool, therefore, it's a huge waste for us.

Ease of Integration

Integration was ok, implementation was painful trying to do it over a video chat.

Likelihood to Recommend

It's fine for multiple projects across multiple divisions. The implementation needs work, it's a "figure it out as you go along", not much hands-on from Procore for initial set-up. For the price, a "person" over the phone is not necessarily the most efficient way to implement the system. There should be some in-person training available at purchase.

Moving Forward...

Modules Used

Overall Satisfaction with Procore