Item: Sage Intacct
Rating: 9
Author: Elizabeth Dinh

Use Cases and Deployment Scope

Sage Intacct is used by our accounting team to maintain the books of our Organization and its subsidiaries as well as by all employees of the Organization for time entry. Sage Intacct helps us maintain accurate records and track how much time employees are spending on projects. The time entries help us with our statement of functional expenses

Pros and Cons

Allocating salary, fringe, and indirect costs among projects
Drilling into transactions from any module
Customization for report writing

Needs more standard/canned reports

Return on Investment

Ongoing system enhancements
Great customer support
Competitive pricing
Better reporting

Sage Intacct Automation

Our company absolutely takes advantage of automation. We have a small accounting department, so relying on automation to support us is important. We use AR, AP, and general ledger modules as well as projects and timesheets to automate our accounting. This reduces the number of errors as well as saves us money on accounting personnel.

Sage Intacct Extensibility

We use the time and expense module in Intacct. All our employees record a timesheet in the system, regardless of how they are paid. This helps us allocate salaries and wages to the applicable projects that they are working on. We also integrated Expensify with Intacct which uses the expense management module.

Sage Intacct Configuration

We used an Intacct rep to help with our configuration of Projects module and other implementations in the past. Most recently we looked into reconfiguring the time and expense module, which is easy enough to do on our own. The Sage Intacct reps are knowledgeable and I would recommend using them if you aren’t comfortable configuring the system on your own

Key Insights

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

Alternatives Considered

NetSuite ERP

Intacct is very competitive with other products we’ve looked at. They offer the same modules. Their pricing might be more expensive but it was worth it for us to stick with them rather than make a switch to a completely new system. Our Intacct rep has always worked with us to ensure we are happy with the product.

Other Software Used

Expensify, ADP Workforce Now

Likelihood to Recommend

Sage Intacct has been able to grow with our business over the years. We’ve been able to add on modules to our subscription to support our growth, rather than needing to upgrade to a different system. This has saved us time, and Intacct is constantly coming out with new upgrades based on customer needs.

Great product, recommend

Overall Satisfaction with Sage Intacct