January 16, 2021


Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics and Reporting
  • Cadence and Automation
  • Dialer and Messenger
  • Sales Email

Overall Satisfaction with SalesLoft

We use it as a sales enablement tool for automation and reaching out to prospects + opportunities. It's a super useful tool that does far better than just using your traditional CRM to manage this part. Being able to ensure a positive journey through the pipeline has been a huge win for me as a rep.
  • Ease of use.
  • Automation.
  • Templates.
  • You need to make sure you have your rules set up correctly.
  • Administrative issues since rules seem to be fairly hard and fast.
  • Improved follow-up drastically.
I haven't experienced their support, so I can't comment on this.
I don't have any issues with the integrations that SalesLoft is currently being used with. I don't really want to comment on our whole tech stack, but we have even found really enjoyable ways to make the "success" button fun in our internal communication platform. It's a robust system that works well in a tech stack.
CRM's typically have enablement tools built in, but they are designed to solve macro business problems and this is one of the areas in which they fail. SalesLoft focuses purely on engagement and results from that engagement, which it does fantastically. I would recommend it over using just your CRM or its competitor Outreach which we made the switch from.
I only have experience from it when it comes to its uses as a sales rep, but it is incredible for ensuring I have proper follow-up and nothing gets missed. This has been huge for me since I tend to work a million miles a minute and it's easy for things to slip through the cracks. SalesLoft has really enabled me to give each one of my prospects the best possible experience.