Early teams to big ones - Slack is for everyone
April 14, 2023

Early teams to big ones - Slack is for everyone

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

  1. Internal communication between team members and teams.
  2. External communication and support to customers.
  3. Bots to automate a lot of tasks, reminders and program updates.
  4. Polls and forms to gather feedback on various things.
  5. Slack huddle to quickly transfer context on work.
  6. Manage multiple programs and work streams.
  7. Connection with multiple apps is super helpful and powerful.
  • Search for messages
  • Integration with 3rd party softwares and apps
  • Able to organise my chats and channels to keep it clean
  • Slack Huddle
  • Organising channels and chats under a specific section
  • Channel creation and sectioning
  • Bot development and open APIs
  • 3rd party integrations
  • Easy and fast communication
  • Seamless communication
  • Efficiency increase because of workflow automation and work stream segregation
  • Time spent getting on calls decreased by 20-30% easily.
Slack is pretty great for startups and early teams. Microsoft teams feels a little corporate to me so I personally don't prefer it. Plus the slack interface is just the right amount of customizable and beautiful. Not a fan of others. I also love the integrations Slack offers which automates a bunch of your day-to-day workflows.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Amplitude Analytics, HubSpot CRM, HubSpot Marketing Hub, HubSpot Sales Hub, HubSpot CMS Hub, HubSpot Operations Hub, HubSpot Meeting Scheduler, Twilio Segment, Rockset, Typeform, Whimsical, Miro, Jira Software, Notion, TickTick, Figma, Discord, Meet Alfred, Sublime Text, FullStory, Tracxn, unbounce
Well suited
1. Internal team communication for a team size of less than 500 but more than 20 people.
2. Multiple work streams and teams.


It is less appropriate when:
1. Setting up private customer channels for support.
2. Using a slower computer, slack hangs sometimes.

Slack Feature Ratings

Task Management
6
Scheduling
7
Workflow Automation
8
Mobile Access
8
Search
9
Visual planning tools
5
Chat
10
Notifications
8
Discussions
8
Surveys
8
Internal knowledgebase
8
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
6
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
7
Audio files
8
Document collaboration
8
Access control
7
Advanced security features
8
Integrates with Google Drive
8
Device sync
6