Item: Slack
Rating: 10
Author: Medolago Alessandra

Use Cases and Deployment Scope

we use Slack for all internal communications between the departments of the company. We Love Slack!! We used to use Teams but I feel like Slack is way more efficient and doesn't crash as often. We also use the integrations with google calendar, Trello, google drive and Jira. Very great tool

Pros and Cons

integrations
notifications management
user friendly

better gifs integration

Return on Investment

faster communications between departments
easier access to different devices
saves time

Alternatives Considered

Microsoft Teams and Google Chat

Teams always crashes and the 2 steps authentication was really annoying to go through. I liked Google Chat but Slack is more user friendly

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Other Software Used

Trello, Jira Software, Chargebee

Likelihood to Recommend

We use it for all internal communications between the departments, especially sending notes and attachments, it is also great for calls between 2 to 4 people. For bigger call meetings I'd still rather use Google Meets because it is better suited compared to Slack. Overall a great tool to use for companies

no more slacking with Slack

Overall Satisfaction with Slack