Splashtop is a "Must Have" for every small business.
March 02, 2022

Splashtop is a "Must Have" for every small business.

Dewayne Dill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

We are a small organization and Splashtop Enterprise extends the office to an infinite scale. Someone regularly has reason to access a desktop in the office. I love the fact that I can conduct business from the laptop while on the road, from a cell phone when it is impractical to open the laptop, or from a tablet around the house. I regularly am running a VPN and have never had issues connecting. Each device has different parameter settings for security, each configured to reflect the relative risk.
  • Consistent experience across many devices.
  • Fast, reliable connection. I rarely have to try multiple times to connect.
  • Computer can sleep and when opened it reconnects automatically.
  • Using remote desktop on a small form device can be clunky at times.
  • It supports multiple monitors but switching between monitors is not consistent across all devices.
  • Only positive. Work gets done immediately because you have 24x7 access from anywhere. For a small company, it is a game-changer. I never have to wait until I'm back in the office to do anything.
I've never had to use support. I give it a 10 on prevention being the best form of support.
Each client device I use is configured a little differently. On one I use an authentication app. Other's I use a fingerprint. And each destination device has its own security as well. I like the flexibility to configure a laptop differently from a cell phone. The security never feels heavy-handed or intrusive. It feels appropriate for the level of risk associated with each device.
Onboarding is trivial. Setup an account. Install. And you're good to go.

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I work for hours troubleshooting software remotely from a laptop. Splashtop Enterprise works superbly for this. Doing this from a tablet or cell phone is obviously much more difficult. But that is more the nature of the work and less a function of Splashtop Enterprise. Any remote work from a cell phone would be challenging.