TeamViewer Review
Updated July 19, 2022
TeamViewer Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We use it to access out of band machines and one-off support requests for outside the company users. We also sometimes use it to access test machines in a pinch.
- Easy end-user interaction.
- Easy file transfers.
- Very simple setup and installation.
- Chat is easy to use.
- RDP performance could be better. Very pixelated.
- Somewhat difficult to instruct users on how to download and install the client from their website.
- Needs improved startup times for end users so that they can see their PIN numbers more quickly.
- It gives us the ability to save money by not having to spend time walking users through things.
I’ve used GoToAssist and in my experience GoToAssist is better for the end-user experience. Skype for Business is better for meetings but that is kind of out of scope for TeamViewer. VNC is best for inside the organization.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
The silent installation functionality has made it easy to deploy to all
machines in our organization
machines in our organization
N/a
TeamViewer Feature Ratings
Using TeamViewer
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | Lots to learn |
- End user control
- The auto
- Hide features