Great and effective remote access tool
April 27, 2019

Great and effective remote access tool

Darren Megginson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Teamviewer is used by our department to facilitate our school application with our students and professor. It is a great remote access desktop that allows us to troubleshoot and solve problems remotely in a faster and a convenient way. Also, it helps us to improve our communication between our IT department and the other department in a safe and effective way.

Pros

  • Easy to use software.
  • Simple installation and fast to use.
  • Doesn't consume a lot of data.
  • Very safe and secured.

Cons

  • Mobile application needs to be enhanced.
  • During network fluctuation or internet breaks, we have to restart the software and start again.
  • Very convenient platform for us and for our staff members and students.
  • Saves a lot of time and effort.
Great to install software products to our faculty members and students remotely without making them come to our department. Great tool for troubleshooting and issues and for remote access.

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
9.3
File transfer
9
Instant message
9
Access to sleeping/powered-off computers
9
Session record
10
Annotations
Not Rated
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

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