Overall Satisfaction with TriNet
We are a small Software R&D company with employees based in many different states in the US and with a very lean HR Structure. We were looking for a partner that could help us with HR best practices, and also how we could offer the best possible benefits to our employees. And today I can affirm that TriNet is by far the best option we have found. Positive aspects: Excellent payroll platform for full-time and part-time employees [with] access to excellent health benefits. Similar or superior [options] to those offered by *very large* software companies. Excellent access to customer service for any topic related to payroll, benefits, etc. [It provides] seamless integration with [a] 401k benefits provider [that is] VERY Cost-efficient for the employer. Our employees absolutely love TriNet [for] the online/mobile experience as well as the benefits we can offer through TriNet.
- Excellent customer service
- Access to great benefits, that allows small companies can offer benefits similar to large corporations
- Excellent platform to manage employees, benefits, etc.
- Excellent experience for employees to elect their benefits, manage their 401k contributions, etc.
- TriNet analytics could be simpler and more intuitive for non-HR people.
- TriNet has only impacted our business positively!
During the pandemic, we had some employees moving to different states. Their onboarding for the new state was extremely frictionless [and] we were able to offer them the best possible health benefits for their area.
Do you think TriNet delivers good value for the price?
Yes
Are you happy with TriNet's feature set?
Yes
Did TriNet live up to sales and marketing promises?
Yes
Did implementation of TriNet go as expected?
Yes
Would you buy TriNet again?
Yes
Compared to Zenefits, I would never hire Zenefits again. Their customer support is nonexistent. I often felt that they really didn't care about my company. After migrating to TriNet, it was night and day. Employees are more satisfied with the online and mobile tools TriNet offers, the benefits are better, etc.