Happy Customer!
December 15, 2021
Happy Customer!

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro
We use UKG for HR, Payroll, Talent Management, WFM, Ben Prime. We take advantage of the flexibility of org codes to identify specific employee detail that is passed through the GL giving our operations a team greater flexibility.
Pros
- Sell
- Knowledgeable Support Staff
- Reporting
Cons
- Bring back some of the old navigation functionality, i.e being able to navigate to sub-pages without having to start from the beginning. Navigating through favorites should have the same functionality as navigating from the menu.
- The better transition of ALM. Case maintenance became very slow, had to start escalating for them to get attention.
- Maybe this already happens, but give some companies the opportunity to review releases and provide feedback.
- UKG has brought system trust back into the organization.
- UKG has significantly improved our reporting capabilities and payroll accuracy.
- Our executives love being able to create surveys.
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UKG Pro go as expected?
Yes
Would you buy UKG Pro again?
Yes
Ready to move on
Comments
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