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Ulti-Friendly
Updated July 03, 2017

Ulti-Friendly

Brenda S | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We us Ultipro across our whole company, the problem we have is trying to get our increase uploaded correctly and the allocations aren't the best.
  • Processing payroll, I love it because there is little chance for error unless you are processing bonuses and stock at the same time.
  • I can do as many uploads as I need to whenever I want in the processing of the payroll, which means I can check other things that I have completed and go back once I receive all the pieces I need from other departments, I just love it.
  • The time management piece is getting better.
  • Allocation needs improvement and the upload of allocations does as well.
  • Some areas of time management needs improvement, like being able to change the approval once it has been approved you should not be able to do this.
Ceridian, your system is more user friendly, but there allocations use is 50% better then Ultipro.
The one thing I would like to be able to do it start my payroll whenever I want, not once everything has been entered.

UKG Pro Feature Ratings

7.5
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.0
Pay calculation
8
Support for external payroll vendors
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
8.0
Approval workflow
8
Balance details
9
Annual carry-forward and encashment
7
8.0
Update personal information
8
View job history
8
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Notifications and Alerts
Not Rated

Using UltiPro

200 - management, retail,officer etc
200 - no skills required, just have to work for the company
  • Time management
  • Workflow
  • Recruiting
Because we have a new HR Director, so I am not 100% sure.

Evaluating UltiPro and Competitors

Yes - Ceridian, because HR did like them.
  • Product Features
  • Product Usability
Usability
Payroll would have been more involved.

UltiPro Implementation

it was very painful, our rep was overwhelmed all the time.
Not sure - that you need more then one contact person
  • Getting the allocations set up properly.
  • If we didn't have outside sources to assist we would have been totally lost. Implementation is very painful.
  • Implemented in-house

UltiPro Training

  • Online training
You can go at your own pace.

UltiPro Support

Time management support has gotten better but still needs a little more help.
ProsCons
Quick Resolution
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
None
Yes, I received great support when trying to build a report last week.

Using UltiPro

I really need help with reporting.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Cutting a check
  • Report writing.
Yes, but I don't use it - I don't use it but plan to after this conference

UltiPro Reliability

The product is very user friendly and is easy to train to employees.
Very user friendly
User friendly

Relationship with Ultimate Software

Ultipro is very good at communicating with whatever it is, sometime I think it is to much, but much needed.