Do it!
April 13, 2018
Do it!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Vidyard
We use Vidyard in two capacities:
- In Marketing
- As a hosting platform for website videos of high production value.
- in Sales
To make quick one-off videos coming off an external webcam.
To make targetted videos to connect with prospective clients.
To connect on a personal level with prospective clients.
To describe highly technical aspects of the product we sell.
To fully explain proposals in a referenceable way.
To track levels of engagement with prospects.
- Personalized video at scale
- Integration into sales acceleration software
- Simple to use interface
- I wish I was able to edit the video in the platform and choose to change focus from the camera to the screen
- It has allowed us to personalize our outreach more, and step away from text
We jumped on the Vidyard bandwagon early on. They are awesome to deal with and are alway innovating
Vidyard Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Their service has always been stellar. It's hard to know what bad support is in context when it's always been great
Using Vidyard
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Screen/tab recordings
- Uploading to a cloud environment
- Tracking analytics of the videos for optimization
- Editing of uploaded videos