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Web Expense Review
Updated April 16, 2024

Web Expense Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management
  • Travel

Overall Satisfaction with Webexpenses

The ability to automate approval flows for expenses. The previous manual system was not ideal as we had to rely on manual processes to push expenses through. With the automated reminders set in web expenses, we're able to ensure all expenses are submitted before the pay cut off being run.
  • Automation
  • Notification
  • Limits
  • App
  • Speed of UI
  • Mandatory fields
  • Saves Time
  • Increases Auditability
  • Removes Mistakes
It's pretty good. Like all systems, there are area's for improvement, however in the grand scheme of things, after evaluating a heap of competitors, web expense was the best bang for our buck. We will keep an eye on the market, however for now we are happy with our selection.
It's moving in the right direction, but there is still plenty of room to grow. I think with some more investment in features it will be a very integral application to many businesses.

Advanced authentication features such as SCIM would go a long way to enhance it's security posture further.
By automating our expenses management process, we have saved a heap of time. Previously there were manual follow ups (not to mention the re-follow-ups) whereas now the system keeps track of the status of all the expenses and sends out notification where appropriate. Overall, it has been a net positive for our team.
The biggest requirements was the automation of our expenses to reduce the burden on our AP team. Our previous manual processes were very disjointed and adhoc, this has brought in a new level of professionalism to our team and prevented items slipping through the cracks. Overall it's been a positive thing.
The ease of use of the platform has been the biggest benefit of this system. We didn't need to provide any structured training to our staff, we just sent out the link and people were able to intuitively use the platform. Other competitors were harder to navigate and to use.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

Yes

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

Very well suited to scenarios where there are lots of expenses being lodged, with multiple approvers and time sensitivity. If an organization has a very simple process, with singular approvers and rare expenses being submitted, it may not be worth the time/money to implement and maintain the system, especially if a compatible finance syhstem is not used.

Webexpenses Feature Ratings

Expense Management
7.0
Employee Expense Reporting
7
Payment Management
7.4
Customizable Approval Policies
7
Financial Document Management
8
Payment Status Tracking
8
Payment Audit Trail
6
Advanced OCR
8

Using Webexpenses

300 - All users in our business use web expense. Whenever a purchase or expense is made by a staff member on their own personal accounts, web expense is used to re-imburse them.

This includes, tech, product, IT, finance, HR, revenue, support, sales, marketing, accounts, research, design, UI/UX, training and security
2 - There are 2 people who support the application internally. The first is and IT staff member to maintain logins and Intergrations, as well as any user support requirements.

The second is a finance staff member who does all the finance stuff within the system and sets up the flows and the rules within web-expenses
  • Staff Expenses
  • Automation
  • Notifications
  • Staff Expenses
  • Intergrations into our ERP
  • Triggering overages
  • SCIM for provisioning
  • Automation of payments
  • More rigorous approvals
There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.