Overall Satisfaction with Wrike
We use Wrike through the entire organization. Since we are a small team of 8, most of our employees are involved in most of our projects. We use it for project management and many of our employees use it for task management. It helps us maintain the big picture projects that span multiple months and see how those projects coincide or clash with other projects. PMs can easily assign tasks to appropriate people and add enough context to tasks that it makes sense.
- Customizable Dashboards: Each user can set up their dashboard as needed. Very helpful.
- Customizable workflows: Creating approval workflows and others lets our organization customize Wrike to fit our needs.
- Rich comments and description fields for tasks gives very helpful context to tasks.
- Comments can get messy fast if that's your primary form of communication.
- Search leaves something to be desired, especially when searching down at the subtask and comment level. We don't use it often for this reason.
- It's really big with a ton of features, so it can get overwhelming at first without good training.
- Able to track, maintain and adjust deadlines for projects much more efficiently and accurately.
- Able to manage workloads better.
Wrike was the right blend of feature-rich and user-friendliness. Yes, it's definitely bigger and more complicated than software like Trello, but not as intense as something like Microsoft Project. It beat out Basecamp because Basecamp makes projects a little too siloed on their own while Wrike generally feels more like a collaborative tool.