Wrike -- Best All Around "Everything" Tool for the Whole Company
April 06, 2023

Wrike -- Best All Around "Everything" Tool for the Whole Company

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We use Wrike to track many different things across the company from New Hire checklists, upcoming releases, bugs, product enhancement requests and other company and team wide processes. For example, I use it to track all of the upcoming quality initiatives and where we are in each of those initiatives. I create tasks for each initiative along with an assignee and a date for follow up. Most users have notifications set up so that they are kept up to date with what we are currently working on.
  • Follow up functionality
  • Workflows
  • Issue tracking
  • notifications
  • Sometimes I find that there is too much information in an item, especially around product design stuff. It's probably more of an internal issue, but it would be great if it was easy to view historical changes easily so that people didn't feel like it was necessary to leave everything in a task, even if it's outdated.
  • Better table functionality including the ability to add functions/calculations
  • Templated cleanup scripts -- Like out of the box notifications on items that haven't been touched in xx number of months.
  • Gives visibility to everyone in the company around what I'm working on currently and what I'll be working on next
  • Completely eliminates the need for email conversations
  • Documentation trail is automatic, so no need for documentation source control
We are currently using all of these products. Each of them does some things really well.
Confluence is great for documentation on functionality that isn't changed frequently or to define how a business unit captures metrics.
GitHub is good for source control, but we use Wrike to create the work items and send them to GitHub to be assigned to developers to work. The automated flow back and forth is great.
Jira is great for Agile projects because it has the capability to easily define sprints and other standard agile ceremonies right out of the box.
Wrike has the best project management capabilities.

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

I like the "backlog" or work item type nature of Wrike. It allows for hundreds of use cases for everything from checklists to upcoming work to initiatives to product documentation and bugs and customer feedback. We use it in our application so that our customers can request product enhancements that get entered immediately into our workflow for evaluation.
However, this leads to a ton of duplicated items, so some functionality that's smart enough to clean up or combine duplicates would be amazing.

Wrike Feature Ratings

Task Management
9
Resource Management
6
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
7
Support for Waterfall Methodology
Not Rated
Document Management
5
Email integration
8
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated