Item: Wrike
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

I am using Wrike as a tool to help with project management, prioritizing work across the team, collaborating with team member and stakeholders, and reviewing work and providing feedback. Wrike allows our team to use the tool in a centralized way to help streamline our internal processes, operations and efficiencies. I have been a decision maker in helping the team select the tool, get onboarded and learn how to best utilize it.

Pros and Cons

I am able to create my own customizeable intake form that team members use to alert other users of incoming projects along with project details.
The platform allows you to tag other users and share work (pdf's, creative files, diagrams...) in a collaborative way.
Allows users to view upcoming projects and items linked to their deadlines in a consolidated calendar view.

The ability to customize user permissions and roles based on technical acumen would help improve access across the platform.
The user interface and the ability to view a calendar with upcoming deliverables in the same view as a project task list would help improve efficiences.
Having a lookback view to be able to track changes of when a user changed a due date or changed a project name would be nice to be able to revert back to a past view in a given project.

Return on Investment

There is positive impact in our ability to streamline workflows and socialize internal updates and initiative tracking in a more automated way.
The ability to track feedback and filter activity by user and by date helps streamline workflows.
By having a user interface that works well for users of all skill levels, it helps improve internal processes and is easy for a new user to learn and pick up quickly.

Alternatives Considered

Asana

Wrike overall is more user friendly, is built for agile teams, has more learning resources and tutorials, and offers in screen tips and guidance that helps new users get up to speed quickly. Intaking, tracking and collaborating on internal projects are some of the key needs that stood out with the Wrike platform.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Other Software Used

Jira Service Management, Atlassian Confluence, Trello

Likelihood to Recommend

Wrike is well suited for large cross functional teams that have the need to increase productivity and consistent collaborative workflow where all team members can come together and use one platform to track outgoing work interwoven between teams. To track collective feedback and tie them to project deliverables in a central way is the key benefit of using the tool. For tech savvy, creative and business professionals, the platform works well for any level of technical knowledge.

Excellent, flexible tool that delivers as promised

Overall Satisfaction with Wrike