Zoho Social is a Great Tool for Engaging with Followers
February 27, 2020
Zoho Social is a Great Tool for Engaging with Followers
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zoho Social
Zoho is being used by our company to keep track of comments and interactions within several social media accounts. I can't imagine not using it now.
- I like the Monitor feature that allows you to monitor up to 5 hashtags. It's a paid feature, but seems worth it.
- I like being able to interact directly with multiple followers in the same dashboard browser or app.
- I would like to see a few other social media apps included like Pinterest for example.
2 - Marketing
- We are just now implementing, however, I believe it will have a positive effect.
We have used Creator Studio by FB.
Zoho Social Feature Ratings
Using Zoho Social
1 - Marketing Department uses Zoho.
- Staying in Touch with Followers
- One Place for all Social Media Accounts
- Add more apps like Pinterest
- Ads - Evaluate success of campaign
- Find out what our customers want
Evaluating Zoho Social and Competitors
Yes - We have been using Creator Studio working with Instagram and Facebook
- Price
- Product Features
- Product Usability
- Product Reputation
I found it by accident. It's been great!
No changes.
Zoho Social Implementation
- Implemented in-house
Using Zoho Social
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Monitoring hashtags
- Interaction with Followers
- I did reply twice to the same customer. It didn't show that I had already replied. That may be a bug.
Yes - It works great, but I use the dashboard more. I like the mobile app for use on the go.