ZOOM - a good alternative to Google Meet
December 19, 2022

ZOOM - a good alternative to Google Meet

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

We are using Zoom in our organization to organize and connect during bigger events including external parties. The problem that Zoom is addressing was the limitation that other similar solutions presented, i.e. Google Meet requires any sort of Gmail account to log in to the system, while MS Teams requires installing heavy software that does not always run smooth on Mac ecosystem.

Pros

  • Video calls for bigger groups including external parties
  • Long video calls - the tool is not heave when it comes to system requirements
  • Zoom does a good job in filtering background noises and highlighting the current speaker

Cons

  • Light web-based solution would be appreciated
  • There are some concerns about the privacy issues (maybe rumors but can be discouraging)
  • Professional appeal when including Zoom as a mean to connect
  • Handling numerous participants on the call very well
  • Better perception of the company when scheduling calls and using Zoom (especially with US counterparties)
  • Recording video calls improved the note taking process
  • The tool is more stable than Google Meet when handling bigger meetings with external parties
Zoom is way lighter than MS Teams - especially on Mac ecosystem. Participants management is also more clear on Zoom.
Zoom handles numerous participants on the call better than Google Meet.
Zoom does not require dedicated account to log in (unlike Google Meet or MS Teams).
Zoom UI is way easier than MS Teams.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Small companies communicating mainly internally might have a better use of Google Meet as the tool is embedded with every corporate Gmail account. Also, when a web-based solution is appreciated, Zoom is not the best option.
On the other hand, using Zoom seems way more professional - especially when connecting with people from the US. The connection is very stable and the tool handles numerous participants very well.

Zoom Workplace Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
7.0
Mobile app for iOS
7
Mobile app for Android
Not Rated
9.0
High quality audio
9
High quality video
9
8.3
Calendar integration
10
Meeting initiation
8
Record meetings / events
7
9.0
Desktop sharing
9
1.0
Live chat
1
8.0
User authentication
Not Rated
Participant roles & permissions
8
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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