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Fast and Easy Communication with Zoom Phone
September 14, 2023

Fast and Easy Communication with Zoom Phone

Vernon Gibson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoom Phone

We moved out organization to Zoom Phone from our previous VoIP provider to help streamline our processes. Zoom Phone worked best for us because we also had a need for a robust and modern omni channel Contact Center and we got both with Zoom Phone. Zoom Phone's intuitive and user friendly interface made adoption quick and painless.
  • Easy to user interface
  • Fast reliable service
  • Great support team (pre and post installation)
  • Zoom Phone does not have Fax support...
  • We were able to reduce costs overall for our Phone system compared to our old provider
  • Due to the intuitive interface, user adoption was quick and painless
In my opinion, Zoom Phone is far more user friendly and cost effective. I think Zoom Phone has superior user and administrator support. When you have issues, you have a person to talk to quickly. The administrative side of Zoom Phone is by far one of the best that I've every used with so many options and very well laid out menu trees to find that you need quickly.

Do you think Zoom Contact Center delivers good value for the price?

Yes

Are you happy with Zoom Contact Center's feature set?

Yes

Did Zoom Contact Center live up to sales and marketing promises?

Yes

Did implementation of Zoom Contact Center go as expected?

Yes

Would you buy Zoom Contact Center again?

Yes

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I think Zoom Phone is a great solution for an organization in need of phone services and if you also need meetings, video calling, meeting rooms, and more... Zoom Phone works excellent for all things VoIP and Meetings.