What users are saying about
33 Ratings
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Top Rated
1251 Ratings
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Confluence

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Top Rated
1251 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Confluence

If you're looking for a wiki solution that is either internal or shared with trusted parties, Confluence is well designed as an enterprise-level product for that project. It shines best as a company wiki and document collaboration tool - allowing multiple users to edit a page in real-time at the same time (similar to Google Docs). Permissions can be set at the page level or space level to further enhance a user's ability to find content relevant to them.
Brandon Patton | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ActiveCollab
8.0
Confluence
7.6
Task Management
ActiveCollab
8.3
Confluence
7.7
Resource Management
ActiveCollab
7.0
Confluence
Gantt Charts
ActiveCollab
8.8
Confluence
7.9
Scheduling
ActiveCollab
6.3
Confluence
7.2
Workflow Automation
ActiveCollab
7.0
Confluence
8.1
Team Collaboration
ActiveCollab
7.2
Confluence
Support for Agile Methodology
ActiveCollab
8.9
Confluence
Support for Waterfall Methodology
ActiveCollab
7.0
Confluence
Document Management
ActiveCollab
8.0
Confluence
Email integration
ActiveCollab
8.4
Confluence
Mobile Access
ActiveCollab
9.8
Confluence
7.1
Timesheet Tracking
ActiveCollab
9.9
Confluence
Change request and Case Management
ActiveCollab
8.8
Confluence
Budget and Expense Management
ActiveCollab
5.9
Confluence
Search
ActiveCollab
Confluence
7.6
Visual planning tools
ActiveCollab
Confluence
7.7

Professional Services Automation

ActiveCollab
7.5
Confluence
Quotes/estimates
ActiveCollab
6.9
Confluence
Invoicing
ActiveCollab
6.9
Confluence
Project & financial reporting
ActiveCollab
8.4
Confluence
Integration with accounting software
ActiveCollab
7.8
Confluence

Communication

ActiveCollab
Confluence
8.0
Chat
ActiveCollab
Confluence
6.4
Notifications
ActiveCollab
Confluence
8.9
Discussions
ActiveCollab
Confluence
8.1
Surveys
ActiveCollab
Confluence
7.0
Internal knowledgebase
ActiveCollab
Confluence
9.1
Integrates with GoToMeeting
ActiveCollab
Confluence
6.0
Integrates with Gmail and Google Hangouts
ActiveCollab
Confluence
9.3
Integrates with Outlook
ActiveCollab
Confluence
9.6

File Sharing & Management

ActiveCollab
Confluence
8.3
Versioning
ActiveCollab
Confluence
8.7
Video files
ActiveCollab
Confluence
7.9
Audio files
ActiveCollab
Confluence
7.9
Document collaboration
ActiveCollab
Confluence
8.6
Access control
ActiveCollab
Confluence
8.9
Advanced security features
ActiveCollab
Confluence
8.5
Integrates with Google Drive
ActiveCollab
Confluence
7.9
Device sync
ActiveCollab
Confluence
7.8

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty | TrustRadius Reviewer

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Cons

ActiveCollab

  • Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
  • Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
  • There isn't an easy way to set up different projects under the same client.
Nancy Ross | TrustRadius Reviewer

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ActiveCollab

No score
No answers yet
No answers on this topic

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Usability

ActiveCollab

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Reliability and Availability

ActiveCollab

No score
No answers yet
No answers on this topic

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Performance

ActiveCollab

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.3
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Support Rating

ActiveCollab

ActiveCollab 7.1
Based on 3 answers
The support team is responsive to requests and their annual support fees are reasonable. Honestly, we don't have to contact them much. Updates happen automatically and the platform is very solid and does not require a lot of support. Documentation is good and the platform is easy to learn.
Mike Muller | TrustRadius Reviewer

Confluence

Confluence 8.1
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Implementation Rating

ActiveCollab

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Alternatives Considered

ActiveCollab

I have used multiple project management platforms such as ActiveCollab, JIRA, Trello, etc. Trello has great visualization with their (Kanban Board) board system and support drag and drop functionality for managing tasks. ActiveCollab, however, does not have the fancy visualization, but is very powerful when it comes to ticketing, task management, task delegation, time tracking, etc.
Ali Zakeri | TrustRadius Reviewer

Confluence

Nothing that I've used has matched [Atlassian] Confluence, however I've seen a ton of advertisements for ClickUp across the country this year and I think they might be a serious competitor. BUT I hear [Atlassian] Confluence mentioned on NPR quite often.
Anonymous | TrustRadius Reviewer

Scalability

ActiveCollab

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Return on Investment

ActiveCollab

  • It has saved us a TON of money (literally thousands) in project management software.
  • It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
  • Positive impact on ROI based on the time it's saving compared to our previous PM software.
Chris Lesner | TrustRadius Reviewer

Confluence

  • Positive ROI through storing all planning and progress documentation including all prior versions
  • Positive ROI through limiting the administrative overhead of building and organizing pages
  • Negative ROI through some missed communications during drafts due a lack of draft workflow out of the box
Jeff Tillett | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveCollab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25

ActiveCollab Editions & Modules

On-premise Edition
Self-Hosted Plan$999.001
  1. license
SaaS Edition
ActiveCollab Project Management$7.001
  1. per member/per month
Additional Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
  3. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveCollab
7.4
Confluence
8.4

Likelihood to Renew

ActiveCollab
Confluence
9.5

Usability

ActiveCollab
Confluence
8.5

Reliability and Availability

ActiveCollab
Confluence
9.0

Performance

ActiveCollab
Confluence
8.3

Support Rating

ActiveCollab
7.1
Confluence
8.1

Implementation Rating

ActiveCollab
Confluence
8.0

Scalability

ActiveCollab
Confluence
8.0

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