What users are saying about

Salesforce Analytics

Top Rated
400 Ratings

OpenText Analytics

18 Ratings
Score 6.7 out of 101

Salesforce Analytics

Top Rated
400 Ratings
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes profile photo

Salesforce Analytics

The biggest selling point that Salesforce Analytics has is its simplicity. If you are already utilizing Salesforce it is incredibly easy to roll Salesforce Analytics into your CRM solution and start visualizing data in an actionable way. Plus it never hurts to get your entire bill rolled into a single invoice. I am a big fan of hosting as many solutions as possible in a single ecosystem. Which is why I also utilize Salesforce for our large-scale email solution.
Jeffrey Smith profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
Salesforce Analytics
8.0
Drill-down analysis
OpenText Analytics
6.0
Salesforce Analytics
7.9
Formatting capabilities
OpenText Analytics
3.0
Salesforce Analytics
8.0
Integration with R or other statistical packages
OpenText Analytics
Salesforce Analytics
7.5
Report sharing and collaboration
OpenText Analytics
Salesforce Analytics
8.5

BI Standard Reporting

OpenText Analytics
Salesforce Analytics
8.0
Pixel Perfect reports
OpenText Analytics
Salesforce Analytics
7.8
Customizable dashboards
OpenText Analytics
Salesforce Analytics
8.3
Report Formatting Templates
OpenText Analytics
Salesforce Analytics
7.8

Report Output and Scheduling

OpenText Analytics
Salesforce Analytics
8.2
Publish to Web
OpenText Analytics
Salesforce Analytics
7.8
Publish to PDF
OpenText Analytics
Salesforce Analytics
8.7
Report Versioning
OpenText Analytics
Salesforce Analytics
8.1
Report Delivery Scheduling
OpenText Analytics
Salesforce Analytics
8.2
Delivery to Remote Servers
OpenText Analytics
Salesforce Analytics
8.1

Data Discovery and Visualization

OpenText Analytics
Salesforce Analytics
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
Salesforce Analytics
8.3
Location Analytics / Geographic Visualization
OpenText Analytics
Salesforce Analytics
8.2
Predictive Analytics
OpenText Analytics
Salesforce Analytics
8.3

Access Control and Security

OpenText Analytics
Salesforce Analytics
8.4
Multi-User Support (named login)
OpenText Analytics
Salesforce Analytics
8.4
Role-Based Security Model
OpenText Analytics
Salesforce Analytics
8.6
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
Salesforce Analytics
8.2
Single Sign-On (SSO)
OpenText Analytics
Salesforce Analytics
8.6

Mobile Capabilities

OpenText Analytics
Salesforce Analytics
7.9
Responsive Design for Web Access
OpenText Analytics
Salesforce Analytics
7.9
Dedicated iOS Application
OpenText Analytics
Salesforce Analytics
7.7
Dedicated Android Application
OpenText Analytics
Salesforce Analytics
7.9
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
Salesforce Analytics
8.0

Application Program Interfaces (APIs) / Embedding

OpenText Analytics
Salesforce Analytics
7.9
REST API
OpenText Analytics
Salesforce Analytics
8.3
Javascript API
OpenText Analytics
Salesforce Analytics
8.2
iFrames
OpenText Analytics
Salesforce Analytics
7.5
Java API
OpenText Analytics
Salesforce Analytics
7.9
Themeable User Interface (UI)
OpenText Analytics
Salesforce Analytics
8.0
Customizable Platform (Open Source)
OpenText Analytics
Salesforce Analytics
7.8

Pros

  • The performance of Actuate IServer is tremendous. It can handle a large volume of reports with many concurrent users.
  • We can do anything in Actuate. We can write our own function, procedures, methods in Actuate. Basically we can create our own framework in Actuate. No other reporting tool is proving this functionality.
  • It supports the OLTP system very well. The data can be flowed easily from one report to another report, by using array.
  • Control level formatting is available.
No photo available
  • Multi-device support, I am able to access our data nearly anywhere so long as I have access to wi-fi or data.
  • Data Visualization.
  • Extremely easy to deploy.
  • Trailhead support, so it's easy and free to learn.
Jeffrey Smith profile photo

Cons

  • Anything that I would consider an area for improvement and have asked about from the company is a area where they are already doing development and refinement and when it is available it comes as a simple upgrade.
Jeffrey Fischer profile photo
  • Integration: more native built-in integration partnerships
  • Export data and dashboards to Excel or PDF
  • Ability to drive back into an individual Salesforce.com account/contact/lead
No photo available

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
We will continue to resell and support Actuate and its products.
Jeffrey Fischer profile photo
No score
No answers yet
No answers on this topic

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
No score
No answers yet
No answers on this topic

Implementation

No score
No answers yet
No answers on this topic
Salesforce Analytics6.0
Based on 1 answer
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
No photo available

Breadth of Deployment

Actuate is used extensively as a developemnt tool and by 10s of thousands of end users. Virtually every line of business in our large financial institution uses Actuate - many who are unaware because the components are built into our home grown applications.
No photo available
No answers on this topic

Alternatives Considered

We looked at a few other competitor's products but based on value for features chose Actuate for its total cost of ownership.
No photo available
Salesforce Analytics Cloud is in its infancy, but the fact that it is built on the Salesforce.com platform is a big plus for any institution/organization using Salesforce as its primary CRM. The ability to natively report and build analytics components on top of existing SFDC data is a huge plus without the need for any integration tools. Knowledge of JSON is also invaluable to integrate other data sources and edit the SFDC data upload.
No photo available

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
We support an enterprise library of core components and deploy thousands of reports for varying business cases. We have integrated our network security into the product ensuring data does not get in the hands of those without access.
No photo available
Salesforce Analytics8.6
Based on 21 answers
Security controls and ability to create, read, edit and delete are standard to Salesforce solutions. Additional licenses are required for Analytics users, so great control in that regard. Sharing data is not yet mature, although easy to post to Chatter and export images. Ability to export to Excel and PDF is a future must-have.
No photo available

Data Integration

OpenText Analytics7.7
Based on 7 answers
They support plenty of major databases and we can connect to several different data sources.
Amy Broome profile photo
Salesforce Analytics8.2
Based on 21 answers
Easy to integrate with Salesforce data. Other data source integrations exist, although not many. Additional development in this area will greatly expand the use of Wave Analytics for more Salesforce users. Also, knowledge of JSON is currently almost required in order to use the Wave user interface to its maximum potential.
No photo available

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
No answers on this topic

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Salesforce Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details