What users are saying about

Salesforce Analytics

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
432 Ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101

Salesforce Analytics

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
432 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes profile photo

Salesforce Analytics

SAC is well suited for large, diverse sales teams that cover multitudes of different markets and customers and you want to make sure they are all on the same page. It is also important that all of the accumulated knowledge of the entire sales force (that in their minds and on their computers) is gathered and stored in a SINGLE SOURCE location for the company to utilize. If you do not have a master database that is updated constantly the information leaves when the salesman retires or quits.If you have a small number of salesmen then the cost per license can get high and ELT members question the investment.
Richard Peterson profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
Salesforce Analytics
8.0
Drill-down analysis
OpenText Analytics
6.0
Salesforce Analytics
8.0
Formatting capabilities
OpenText Analytics
3.0
Salesforce Analytics
7.9
Integration with R or other statistical packages
OpenText Analytics
Salesforce Analytics
7.7
Report sharing and collaboration
OpenText Analytics
Salesforce Analytics
8.3

BI Standard Reporting

OpenText Analytics
Salesforce Analytics
8.0
Pixel Perfect reports
OpenText Analytics
Salesforce Analytics
7.9
Customizable dashboards
OpenText Analytics
Salesforce Analytics
8.3
Report Formatting Templates
OpenText Analytics
Salesforce Analytics
7.8

Report Output and Scheduling

OpenText Analytics
Salesforce Analytics
8.2
Publish to Web
OpenText Analytics
Salesforce Analytics
8.0
Publish to PDF
OpenText Analytics
Salesforce Analytics
8.5
Report Versioning
OpenText Analytics
Salesforce Analytics
8.0
Report Delivery Scheduling
OpenText Analytics
Salesforce Analytics
8.1
Delivery to Remote Servers
OpenText Analytics
Salesforce Analytics
8.1

Data Discovery and Visualization

OpenText Analytics
Salesforce Analytics
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
Salesforce Analytics
8.1
Location Analytics / Geographic Visualization
OpenText Analytics
Salesforce Analytics
8.1
Predictive Analytics
OpenText Analytics
Salesforce Analytics
8.0

Access Control and Security

OpenText Analytics
Salesforce Analytics
8.3
Multi-User Support (named login)
OpenText Analytics
Salesforce Analytics
8.4
Role-Based Security Model
OpenText Analytics
Salesforce Analytics
8.4
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
Salesforce Analytics
8.3
Single Sign-On (SSO)
OpenText Analytics
Salesforce Analytics
8.4

Mobile Capabilities

OpenText Analytics
Salesforce Analytics
7.8
Responsive Design for Web Access
OpenText Analytics
Salesforce Analytics
7.9
Dedicated iOS Application
OpenText Analytics
Salesforce Analytics
7.7
Dedicated Android Application
OpenText Analytics
Salesforce Analytics
7.6
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
Salesforce Analytics
7.8

Application Program Interfaces (APIs) / Embedding

OpenText Analytics
Salesforce Analytics
8.0
REST API
OpenText Analytics
Salesforce Analytics
8.1
Javascript API
OpenText Analytics
Salesforce Analytics
8.0
iFrames
OpenText Analytics
Salesforce Analytics
7.9
Java API
OpenText Analytics
Salesforce Analytics
7.9
Themeable User Interface (UI)
OpenText Analytics
Salesforce Analytics
7.8
Customizable Platform (Open Source)
OpenText Analytics
Salesforce Analytics
8.0

Pros

  • In terms of extensibility this is the best reporting platform we have seen. You can build very sophisticated reports with different data sources, and extend the basic functionality with javscript code
  • Securing the BI system is also a strength and the system can be configured relatively easily.
  • Reports can be available on mobile devices
  • Good Javascript embedding framework does not require the site to be built in java
Christopher Noyes profile photo
  • Scheduling content across platforms is simple and most platforms integrate easily. Authorization and login info is the only thing needed.
  • Monitoring and engagement for a team is easily seen since comments and questions that come in can be marked as positive, check marked as received, or deleted.
  • Support is fast and efficient. While I have emailed my rep directly to escalate a concern, support has typically already responded asking for more information.
No photo available

Cons

  • We have found a ton of bugs in there, our implementation is very complex and we use a lot of features, but we wish there were less bugs. Particularly with parameter display and validation.
  • Actuate has decided not to continue to support the birtondemand platform and it is running on older versions of their main platform.
  • Building out security extensibility is rather complex.
  • They have not had a rest interface until new versions of iHub.
Christopher Noyes profile photo
  • The lack of Instagram integration is crippling. Again, a team member must be logged in on their phone making accountability hard.
  • Images larger than 3mb cannot be automated so professional shots must be reduced or screen shot and uploaded again.
  • Video post automation is shaky at best. Frequently my video content has "failed to post" which is frustrating.
No photo available

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
Pricing for BIRT onDemand is going up 10x and sales can't negotiate. They are not supporting this platform. For us, a smaller company using iHub is going to be too expensive. We can't continue to use this solution.
Christopher Noyes profile photo
No score
No answers yet
No answers on this topic

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
No score
No answers yet
No answers on this topic

Implementation

No score
No answers yet
No answers on this topic
Salesforce Analytics6.0
Based on 1 answer
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
No photo available

Breadth of Deployment

Actuate was used by the indirect procurement team and the maintenance departments company wide across many facilities. Well over 100 concurrent users at anytime. Actuate was used across vast majority of locations with the ERP solution we had at the time.
Todd Bellamy profile photo
No answers on this topic

Alternatives Considered

We looked at a few other competitor's products but based on value for features chose Actuate for its total cost of ownership.
No photo available
No photo available

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
We support an enterprise library of core components and deploy thousands of reports for varying business cases. We have integrated our network security into the product ensuring data does not get in the hands of those without access.
No photo available
Salesforce Analytics8.4
Based on 28 answers
Each team member has their own login and can see and export the same analytics so there's no data confusion. Within the platform, users can send requests for data or tasks, due dates, and a review process providing a record of accountability. Each team could report on a specific social media platform or pull summary reports to give an overview.
Mallesh Kanakam profile photo

Data Integration

OpenText Analytics7.7
Based on 7 answers
We connect to various data sources and enjoy quick connectivity
No photo available
Salesforce Analytics7.9
Based on 28 answers
Merging data from Zendesk and ringdna with analytics
Robyn Jepson profile photo

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
No answers on this topic

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Salesforce Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details