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Top Rated
117 Ratings
2 Ratings
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Score 4 out of 100

isolved

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Top Rated
117 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Acumen Data Systems clockVIEW, now from Journyx

If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.
Mark Sauer | TrustRadius Reviewer

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.1
Employee demographic data
Acumen Data Systems clockVIEW, now from Journyx
isolved
9.1
Employment history
Acumen Data Systems clockVIEW, now from Journyx
isolved
9.2
Job profiles and administration
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.9
Workflow for transfers, promotions, pay raises, etc.
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.4
Organizational charting
Acumen Data Systems clockVIEW, now from Journyx
isolved
6.6
Organization and location management
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.1
Compliance data (COBRA, OSHA, etc.)
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.3

Payroll Management

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.4
Pay calculation
Acumen Data Systems clockVIEW, now from Journyx
isolved
9.4
Support for external payroll vendors
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.5
Off-cycle/On-Demand payment
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.3
Benefit plan administration
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.4
Direct deposit files
Acumen Data Systems clockVIEW, now from Journyx
isolved
9.3
Salary revision and increment management
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.9
Reimbursement management
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.3

Leave and Attendance Management

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.8
Approval workflow
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.3
Balance details
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.6
Annual carry-forward and encashment
Acumen Data Systems clockVIEW, now from Journyx
isolved
9.4

Employee Self Service

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.6
View and generate pay and benefit information
Acumen Data Systems clockVIEW, now from Journyx
isolved
9.1
Update personal information
Acumen Data Systems clockVIEW, now from Journyx
isolved
9.3
View company policy documentation
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.3
Employee recognition
Acumen Data Systems clockVIEW, now from Journyx
isolved
6.9
View job history
Acumen Data Systems clockVIEW, now from Journyx
isolved
9.3

Asset Management

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.0
Tracking of all physical assets
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.0

HR Reporting

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.1
Report builder
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.3
Pre-built reports
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.3
Ability to combine HR data with external data
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.7

Onboarding

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.2
New hire portal
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.7
Manager tracking tools
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.7

Performance and Goals

Acumen Data Systems clockVIEW, now from Journyx
isolved
6.5
Corporate goal setting
Acumen Data Systems clockVIEW, now from Journyx
isolved
6.6
Individual goal setting
Acumen Data Systems clockVIEW, now from Journyx
isolved
6.5
Line-of sight-visibility
Acumen Data Systems clockVIEW, now from Journyx
isolved
6.2
Performance tracking
Acumen Data Systems clockVIEW, now from Journyx
isolved
6.6

Performance Management

Acumen Data Systems clockVIEW, now from Journyx
isolved
7.2
Performance plans
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.2
Performance improvement plans
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.2
Review status tracking
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.2
Review reminders
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.3
Multiple review frequency
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.0

Succession Planning

Acumen Data Systems clockVIEW, now from Journyx
isolved
7.3
Create succession plans/pools
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.4
Candidate ranking
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.4
Candidate search
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.2
Candidate development
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.3

Recruiting / ATS

Acumen Data Systems clockVIEW, now from Journyx
isolved
7.8
Job Requisition Management
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isolved
7.4
Company Website Posting
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.7
Publish to Social Media
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.4
Job Search Site Posting
Acumen Data Systems clockVIEW, now from Journyx
isolved
8.4
Duplicate Candidate Prevention
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.6
Applicant Tracking
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.9
Notifications and Alerts
Acumen Data Systems clockVIEW, now from Journyx
isolved
7.6

Pros

Acumen Data Systems clockVIEW, now from Journyx

  • Easily customized
  • Flexible user interfaces
  • ability to support multi-tenancy
Mark Sauer | TrustRadius Reviewer

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

Acumen Data Systems clockVIEW, now from Journyx

  • because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
  • user interface not always intuitive to beginner users
  • better integration with Active Directory
Mark Sauer | TrustRadius Reviewer

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Likelihood to Renew

Acumen Data Systems clockVIEW, now from Journyx

No score
No answers yet
No answers on this topic

isolved

isolved 8.5
Based on 14 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

Acumen Data Systems clockVIEW, now from Journyx

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 5 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Acumen Data Systems clockVIEW, now from Journyx

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 4 answers
It's always online, always available.
MICHELE KING | TrustRadius Reviewer

Performance

Acumen Data Systems clockVIEW, now from Journyx

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 2 answers
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

Acumen Data Systems clockVIEW, now from Journyx

Acumen Data Systems clockVIEW, now from Journyx 9.0
Based on 2 answers
I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.
Mark Sauer | TrustRadius Reviewer

isolved

isolved 9.1
Based on 9 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

Acumen Data Systems clockVIEW, now from Journyx

No score
No answers yet
No answers on this topic

isolved

isolved 9.1
Based on 1 answer
All over the phone, but it was comprehensive.
MICHELE KING | TrustRadius Reviewer

Online Training

Acumen Data Systems clockVIEW, now from Journyx

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 2 answers
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

Acumen Data Systems clockVIEW, now from Journyx

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 11 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acumen Data Systems clockVIEW, now from Journyx

We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.
Mark Sauer | TrustRadius Reviewer

isolved

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
Vicki Burnett | TrustRadius Reviewer

Scalability

Acumen Data Systems clockVIEW, now from Journyx

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 3 answers
We have grown by 50% since we started using iSolved, and its scalability is perfect.
MICHELE KING | TrustRadius Reviewer

Return on Investment

Acumen Data Systems clockVIEW, now from Journyx

  • Infinitely better management of employee labor hours
  • Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
  • Exponentially improved reporting on employee status, turnover reporting, census tracking.
Mark Sauer | TrustRadius Reviewer

isolved

  • TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
  • It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
  • All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.
Anonymous | TrustRadius Reviewer

Pricing Details

Acumen Data Systems clockVIEW, now from Journyx

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acumen Data Systems clockVIEW, now from Journyx Editions & Modules

Additional Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acumen Data Systems clockVIEW, now from Journyx
9.0
isolved
8.1

Likelihood to Renew

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.5

Usability

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.6

Reliability and Availability

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.6

Performance

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.2

Support Rating

Acumen Data Systems clockVIEW, now from Journyx
9.0
isolved
9.1

In-Person Training

Acumen Data Systems clockVIEW, now from Journyx
isolved
9.1

Online Training

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.6

Implementation Rating

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.6

Scalability

Acumen Data Systems clockVIEW, now from Journyx
isolved
8.6

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