What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Netsuite SuiteCommerce

10 Ratings
Score 5.6 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Netsuite SuiteCommerce
WYSIWYG email editor
Adobe Business Catalyst
2.7
Netsuite SuiteCommerce
Dynamic content
Adobe Business Catalyst
8.9
Netsuite SuiteCommerce
Ability to test dynamic content
Adobe Business Catalyst
7.3
Netsuite SuiteCommerce
Landing pages
Adobe Business Catalyst
6.6
Netsuite SuiteCommerce
A/B testing
Adobe Business Catalyst
7.0
Netsuite SuiteCommerce
Mobile optimization
Adobe Business Catalyst
8.0
Netsuite SuiteCommerce
Email deliverability
Adobe Business Catalyst
8.2
Netsuite SuiteCommerce
List management
Adobe Business Catalyst
3.3
Netsuite SuiteCommerce
Triggered drip sequences
Adobe Business Catalyst
6.8
Netsuite SuiteCommerce

Lead Management

Adobe Business Catalyst
1.9
Netsuite SuiteCommerce
Lead nurturing
Adobe Business Catalyst
1.9
Netsuite SuiteCommerce
Lead scoring and grading
Adobe Business Catalyst
2.3
Netsuite SuiteCommerce
Data quality management
Adobe Business Catalyst
1.5
Netsuite SuiteCommerce
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
Netsuite SuiteCommerce

Campaign Management

Adobe Business Catalyst
2.5
Netsuite SuiteCommerce
Calendaring
Adobe Business Catalyst
2.6
Netsuite SuiteCommerce
Event/webinar marketing
Adobe Business Catalyst
2.4
Netsuite SuiteCommerce

Social Media Marketing

Adobe Business Catalyst
8.2
Netsuite SuiteCommerce
Social sharing and campaigns
Adobe Business Catalyst
7.8
Netsuite SuiteCommerce
Social profile integration
Adobe Business Catalyst
8.6
Netsuite SuiteCommerce

Reporting & Analytics

Adobe Business Catalyst
7.1
Netsuite SuiteCommerce
Dashboards
Adobe Business Catalyst
8.1
Netsuite SuiteCommerce
Standard reports
Adobe Business Catalyst
7.1
Netsuite SuiteCommerce
Custom reports
Adobe Business Catalyst
6.2
Netsuite SuiteCommerce

Platform & Infrastructure

Adobe Business Catalyst
6.3
Netsuite SuiteCommerce
API
Adobe Business Catalyst
6.7
Netsuite SuiteCommerce
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Netsuite SuiteCommerce
Customizability
Adobe Business Catalyst
6.1
Netsuite SuiteCommerce
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Netsuite SuiteCommerce

Online Storefront

Adobe Business Catalyst
Netsuite SuiteCommerce
7.1
Product catalog & listings
Adobe Business Catalyst
Netsuite SuiteCommerce
6.9
Product management
Adobe Business Catalyst
Netsuite SuiteCommerce
7.9
Product variations
Adobe Business Catalyst
Netsuite SuiteCommerce
5.0
Website integration
Adobe Business Catalyst
Netsuite SuiteCommerce
8.0
Visual customization
Adobe Business Catalyst
Netsuite SuiteCommerce
7.9

Online Shopping Cart

Adobe Business Catalyst
Netsuite SuiteCommerce
9.0
Checkout user experience
Adobe Business Catalyst
Netsuite SuiteCommerce
9.0

Online Payment System

Adobe Business Catalyst
Netsuite SuiteCommerce
9.0
eCommerce security
Adobe Business Catalyst
Netsuite SuiteCommerce
9.0

eCommerce Business Management

Adobe Business Catalyst
Netsuite SuiteCommerce
9.7
Order processing
Adobe Business Catalyst
Netsuite SuiteCommerce
10.0
Inventory management
Adobe Business Catalyst
Netsuite SuiteCommerce
10.0
Shipping
Adobe Business Catalyst
Netsuite SuiteCommerce
9.0

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • Look and feel of the application is attractive to the end users.
  • Majority of the functional needs are covered, including fixed assets accounting and revenue recognition without the use of third-party applications.
  • The SaaS platform has been very stable.
  • We've been able to configure or customize to meet our business needs.
No photo available

Cons

  • Better drill down of the reports & analytics feature.
  • Better integration and clarity with the CRM (Customer Relations Management) section.
  • More selection of HTML5/CSS3 Responsive templates.
Hudsen Smith profile photo
  • NetSuite is targeted at small companies and lacks the levels of automation, integration and functionality needed in a larger (>1$B) multi national. Moving from SAP to NetSuite our finance team have found many areas which are now manual work which was automated before.
  • Limited capability to integrate with other products. We have to manually run reports into a file before we can integrate with a third party product as the contents of the report were not available in one of the interfaces NetSuite provides.
  • The built-in reporting capabilities are limited and building an interface to an external data warehouse is extremely complex as NetSuite doesn't provide a reliable integration method.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's easy to use and we are invested in it now.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Better customer service
  • Increased efficiency in deploying websites
  • Customer satisfaction with the system
Scott Shefler profile photo
  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Netsuite SuiteCommerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details