What users are saying about
58 Ratings
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Score 7.8 out of 101
10 Ratings
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Score 5.6 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

I feel that Adobe Business Catalyst (BC) is best suited to small businesses and free lance designers reselling to small businesses. The whole interface is very personal and easy to use from an inexperienced perspective. This makes it a perfect platform for small business websites or even portfolio websites. Its lack of different server side protocols and languages makes it perfect for the small scale web implementation.
Dan Butler profile photo

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Netsuite SuiteCommerce
WYSIWYG email editor
Adobe Business Catalyst
2.5
Netsuite SuiteCommerce
Dynamic content
Adobe Business Catalyst
9.0
Netsuite SuiteCommerce
Ability to test dynamic content
Adobe Business Catalyst
7.5
Netsuite SuiteCommerce
Landing pages
Adobe Business Catalyst
6.7
Netsuite SuiteCommerce
A/B testing
Adobe Business Catalyst
7.0
Netsuite SuiteCommerce
Mobile optimization
Adobe Business Catalyst
8.0
Netsuite SuiteCommerce
Email deliverability
Adobe Business Catalyst
8.1
Netsuite SuiteCommerce
List management
Adobe Business Catalyst
3.2
Netsuite SuiteCommerce
Triggered drip sequences
Adobe Business Catalyst
6.8
Netsuite SuiteCommerce

Lead Management

Adobe Business Catalyst
1.8
Netsuite SuiteCommerce
Lead nurturing
Adobe Business Catalyst
1.8
Netsuite SuiteCommerce
Lead scoring and grading
Adobe Business Catalyst
2.2
Netsuite SuiteCommerce
Data quality management
Adobe Business Catalyst
1.5
Netsuite SuiteCommerce
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Netsuite SuiteCommerce

Campaign Management

Adobe Business Catalyst
2.4
Netsuite SuiteCommerce
Calendaring
Adobe Business Catalyst
2.5
Netsuite SuiteCommerce
Event/webinar marketing
Adobe Business Catalyst
2.3
Netsuite SuiteCommerce

Social Media Marketing

Adobe Business Catalyst
8.2
Netsuite SuiteCommerce
Social sharing and campaigns
Adobe Business Catalyst
7.8
Netsuite SuiteCommerce
Social profile integration
Adobe Business Catalyst
8.6
Netsuite SuiteCommerce

Reporting & Analytics

Adobe Business Catalyst
7.1
Netsuite SuiteCommerce
Dashboards
Adobe Business Catalyst
8.0
Netsuite SuiteCommerce
Standard reports
Adobe Business Catalyst
7.1
Netsuite SuiteCommerce
Custom reports
Adobe Business Catalyst
6.1
Netsuite SuiteCommerce

Platform & Infrastructure

Adobe Business Catalyst
6.4
Netsuite SuiteCommerce
API
Adobe Business Catalyst
7.1
Netsuite SuiteCommerce
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Netsuite SuiteCommerce
Customizability
Adobe Business Catalyst
6.0
Netsuite SuiteCommerce
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Netsuite SuiteCommerce

Online Storefront

Adobe Business Catalyst
Netsuite SuiteCommerce
7.1
Product catalog & listings
Adobe Business Catalyst
Netsuite SuiteCommerce
6.9
Product management
Adobe Business Catalyst
Netsuite SuiteCommerce
7.9
Product variations
Adobe Business Catalyst
Netsuite SuiteCommerce
5.0
Website integration
Adobe Business Catalyst
Netsuite SuiteCommerce
8.0
Visual customization
Adobe Business Catalyst
Netsuite SuiteCommerce
7.9

Online Shopping Cart

Adobe Business Catalyst
Netsuite SuiteCommerce
9.0
Checkout user experience
Adobe Business Catalyst
Netsuite SuiteCommerce
9.0

Online Payment System

Adobe Business Catalyst
Netsuite SuiteCommerce
9.0
eCommerce security
Adobe Business Catalyst
Netsuite SuiteCommerce
9.0

eCommerce Business Management

Adobe Business Catalyst
Netsuite SuiteCommerce
9.7
Order processing
Adobe Business Catalyst
Netsuite SuiteCommerce
10.0
Inventory management
Adobe Business Catalyst
Netsuite SuiteCommerce
10.0
Shipping
Adobe Business Catalyst
Netsuite SuiteCommerce
9.0

Pros

  • BC has excellent integration of features that allow for end to end reporting
  • BC is flexible and adaptable through web apps and integrated modules
  • BC offers multi-level customization that can be done efficiently in several ways
Kristi Millsap, MBA profile photo
  • Look and feel of the application is attractive to the end users.
  • Majority of the functional needs are covered, including fixed assets accounting and revenue recognition without the use of third-party applications.
  • The SaaS platform has been very stable.
  • We've been able to configure or customize to meet our business needs.
No photo available

Cons

  • The blog module could be improved so there is more functionality and more freedom for easy customization.
  • Multiple files upload into the Media Downloads module would be a great feature to have.
Debra Scarpa profile photo
  • Updating currency pricing in NetSuite is time consuming. Would help if you could put in the Euro price and have the rest of the currencies work of the Euro.
  • It can be overwhelming to learn for a beginner.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Adobe, is very expensive, has a solid background and produces quality programs. You can't argue with that
No photo available
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Bigcommerce or Shopify
Lalit Kumar profile photo
The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Positive: Offering a solution to clients that need an in-depth eCommerce platform
  • Positive: A deeper understanding of the power of CRM
  • Negative: A new requirement to learn and support the platform
Victor Campos profile photo
  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Netsuite SuiteCommerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details