What users are saying about
Top Rated
332 Ratings
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Top Rated
1179 Ratings
Top Rated
332 Ratings
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Score 7.6 out of 100

Webex Meetings

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Top Rated
1179 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Adobe Connect

If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Laura Gillenwater | TrustRadius Reviewer

Webex Meetings

Document sharing (rather than screen sharing) needs to be improved so that there can be guaranteed consistency between what the host see and what the attendee sees. At the moment the only way to guarantee this is by using the discontinued UCF format. Screen sharing is nit a viable solution as the annotation toools for the attendees is not available.Apart from that [Cisco] Webex Meetings is reliable and comfortable way to conduct online classes.Ability for users accessing meetings from phones or tablets to be able to use the annoation tools would be useful.
Alexander Ellul | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
7.7
Webex Meetings
8.1
High quality audio
Adobe Connect
8.1
Webex Meetings
8.4
High quality video
Adobe Connect
7.8
Webex Meetings
8.3
Low bandwidth requirements
Adobe Connect
7.2
Webex Meetings
7.5
Mobile support
Adobe Connect
7.8
Webex Meetings
8.2

Screen Sharing

Adobe Connect
8.9
Webex Meetings
8.6
Desktop sharing
Adobe Connect
8.8
Webex Meetings
8.9
Whiteboards
Adobe Connect
8.9
Webex Meetings
8.3

Online Meetings / Events

Adobe Connect
8.0
Webex Meetings
8.4
Calendar integration
Adobe Connect
8.1
Webex Meetings
8.7
Meeting initiation
Adobe Connect
8.3
Webex Meetings
8.5
Integrates with social media
Adobe Connect
6.0
Webex Meetings
7.5
Record meetings / events
Adobe Connect
8.4
Webex Meetings
8.7
Slideshows
Adobe Connect
9.1
Webex Meetings
8.7

Online Events Collaboration

Adobe Connect
9.1
Webex Meetings
8.5
Live chat
Adobe Connect
9.1
Webex Meetings
8.4
Audience polling
Adobe Connect
9.1
Webex Meetings
8.6
Q&A
Adobe Connect
9.2
Webex Meetings
8.4

Online Events Security

Adobe Connect
8.5
Webex Meetings
8.4
User authentication
Adobe Connect
8.6
Webex Meetings
8.5
Participant roles & permissions
Adobe Connect
8.8
Webex Meetings
8.6
Confidential attendee list
Adobe Connect
8.1
Webex Meetings
8.0

Pros

Adobe Connect

  • The ability to customize your screen layouts. making each classroom unique.
  • Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
  • Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • it is very robust and Stable
  • Security is one important strength
  • it is easy to use, and even when shared to arrange meetings with customer that are more familiar in using other Meeting Tools, they find it easy to use and better than the tools they have been using.
  • It is curious how they like the way they could change the Virtual Background and how better it looks than others
Mike Martinez | TrustRadius Reviewer

Cons

Adobe Connect

  • For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
  • Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
  • The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
  • Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
Doreen Giles | TrustRadius Reviewer

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.5
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.7
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Adobe Connect

Adobe Connect 5.5
Based on 1 answer
No answer on this topic is available.

Webex Meetings

Webex Meetings 9.2
Based on 99 answers
To date any issues that may have arisen have had an alternative solution that did not put us in a down state. We could use the voip if the call in feature was not working. Most errors stem from an internal network or personal setting on a user’s pc.
Anonymous | TrustRadius Reviewer

Performance

Adobe Connect

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.8
Based on 77 answers
Something can be done to make the desktop app faster. When it loads on start-up it makes the system quite slower than expected. Reports and recordings are not immediately available after a meeting ends. Using both Webex Meetings and Webex Teams desktop apps slows down the system.
Maurizio Maggiora | TrustRadius Reviewer

Support Rating

Adobe Connect

Adobe Connect 7.0
Based on 4 answers
No isues and any issues seems to get resolved.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

In-Person Training

Adobe Connect

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as they can show you in in person how to configure an operating system.
Anonymous | TrustRadius Reviewer

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

Implementation Rating

Adobe Connect

Adobe Connect 7.9
Based on 8 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.6
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Adobe Connect

I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's really a case of knowing your products and audience, and Adobe Connect has worked great for the majority of our team's needs.
Shannon Davis | TrustRadius Reviewer

Webex Meetings

We work alongside Cisco and the is the tool of choice for this channel. Most of the other tools we have access too, prospects and partner struggle with as they don't have it installed or have locked down systems and can't launch the meetings.
Chris Krystalowich | TrustRadius Reviewer

Scalability

Adobe Connect

Adobe Connect 5.0
Based on 1 answer
No answer on this topic is available.

Webex Meetings

Webex Meetings 8.9
Based on 77 answers
Webex Meetings with its default of 1000 users in a meeting has been adequate for 99% of meeting requirements. In the event that a user needs more than this, Cisco Events is available for up to 3000 participants for larger meetings. There have been instances where a customer needed more than this is the reason why I gave this a 9.
(Brian) Keith Klevenski | TrustRadius Reviewer

Return on Investment

Adobe Connect

  • On a positive note, I believe this has increased the scores of agents in a way that is influential and it shows. Getting immediate answers for problems plaguing our agents is first and foremost in making sure that we are not only addressing the vendors needs, but the customer's as well. We have used other platforms in the past. This has a far better impact on our overall numbers, I believe, as well as employee success and confidence.
  • Negative impacts by employees and affecting overall numbers in the company may be attributed to the lag or "boot" when agents are removed from the room without warning. This can cause confidence of agents to plummet and leave them without any support.
Shauna Stermer | TrustRadius Reviewer

Webex Meetings

  • Webex Meetings has enabled our entire workforce to stay safe and work from home
  • Webex Meetings has enabled us to work face to face with coworkers and customers around the globe
  • Webex Meetings purchased in an enterprise agreement provides the lowest monthly investment and the returns offered by using this software are absolutely worth that cost
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Connect

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Connect Editions & Modules

Edition
Small MeetingsFree1
Meetings$502
Webinars & Learning$1302
  1. Forever free for up to 3 participants
  2. per host/per month
Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Adobe Connect
7.9
Webex Meetings
8.5

Likelihood to Renew

Adobe Connect
10.0
Webex Meetings
7.5

Usability

Adobe Connect
9.0
Webex Meetings
8.7

Reliability and Availability

Adobe Connect
5.5
Webex Meetings
9.2

Performance

Adobe Connect
Webex Meetings
8.8

Support Rating

Adobe Connect
7.0
Webex Meetings
8.3

In-Person Training

Adobe Connect
Webex Meetings
6.4

Online Training

Adobe Connect
7.5
Webex Meetings
7.8

Implementation Rating

Adobe Connect
7.9
Webex Meetings
8.6

Scalability

Adobe Connect
5.0
Webex Meetings
8.9

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