What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

Volusion

28 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

Volusion

28 Ratings
Score 6.6 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Volusion

Volusion is great for startups and companies with 50-1000 products that are relatively basic (apparel, electronics, commodities). Once you reach a certain threshold of custom product needs or volume, it becomes a lot more difficult to manage. To the same degree, if you only have a handful of products, it seems like WordPress with WooCommerce is an easier and less expensive solution
Ryan Forrest profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
Volusion
Role-based user permissions
Adobe Experience Manager
8.1
Volusion

Platform & Infrastructure

Adobe Experience Manager
7.7
Volusion
API
Adobe Experience Manager
7.5
Volusion
Internationalization / multi-language
Adobe Experience Manager
7.9
Volusion

Web Content Creation

Adobe Experience Manager
7.1
Volusion
WYSIWYG editor
Adobe Experience Manager
8.3
Volusion
Code quality / cleanliness
Adobe Experience Manager
6.9
Volusion
Admin section
Adobe Experience Manager
7.2
Volusion
Page templates
Adobe Experience Manager
6.9
Volusion
Library of website themes
Adobe Experience Manager
5.8
Volusion
Mobile optimization / responsive design
Adobe Experience Manager
8.0
Volusion
Publishing workflow
Adobe Experience Manager
7.8
Volusion
Form generator
Adobe Experience Manager
6.0
Volusion

Web Content Management

Adobe Experience Manager
6.3
Volusion
Content taxonomy
Adobe Experience Manager
7.2
Volusion
SEO support
Adobe Experience Manager
6.9
Volusion
Bulk management
Adobe Experience Manager
5.4
Volusion
Availability / breadth of extensions
Adobe Experience Manager
6.5
Volusion
Community / comment management
Adobe Experience Manager
5.3
Volusion

Online Storefront

Adobe Experience Manager
Volusion
7.6
Product catalog & listings
Adobe Experience Manager
Volusion
8.0
Product management
Adobe Experience Manager
Volusion
8.0
Bulk product upload
Adobe Experience Manager
Volusion
8.0
Branding
Adobe Experience Manager
Volusion
7.0
Mobile storefront
Adobe Experience Manager
Volusion
7.0
Product variations
Adobe Experience Manager
Volusion
9.0
Website integration
Adobe Experience Manager
Volusion
8.0
Visual customization
Adobe Experience Manager
Volusion
7.0
CMS
Adobe Experience Manager
Volusion
6.0

Online Shopping Cart

Adobe Experience Manager
Volusion
6.0
Abandoned cart recovery
Adobe Experience Manager
Volusion
4.0
Checkout user experience
Adobe Experience Manager
Volusion
8.0

Online Payment System

Adobe Experience Manager
Volusion
9.0
eCommerce security
Adobe Experience Manager
Volusion
9.0

eCommerce Marketing

Adobe Experience Manager
Volusion
7.0
Promotions & discounts
Adobe Experience Manager
Volusion
8.0
Personalized recommendations
Adobe Experience Manager
Volusion
6.0
SEO
Adobe Experience Manager
Volusion
7.0

eCommerce Business Management

Adobe Experience Manager
Volusion
8.0
Multi-site management
Adobe Experience Manager
Volusion
3.0
Order processing
Adobe Experience Manager
Volusion
10.0
Inventory management
Adobe Experience Manager
Volusion
10.0
Shipping
Adobe Experience Manager
Volusion
10.0
Custom functionality
Adobe Experience Manager
Volusion
7.0

Pros

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo
  • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
  • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
  • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
Ryan Forrest profile photo

Cons

  • A lot of the OOB (Out Of the Box) components are still a little buggy and not fully ready to go without some minor tweaks.
  • Since the software was acquired not too long ago by Adobe, a lot of Adobe integrated solutions are not fully baked yet. That is getting better with time.
Vagner Polund profile photo
  • I would love to see a better interface with Amazon. It's awkward to use the Amazon template. I would love it if the information in Volusion could automatically populate the Amazon template.
  • I would like to see a Volusion capability that would make it fast to enter an order in Volusion at a trade show. At a recent trade show we used the PayPal app with the swipe triangle. (It required us to set up the product codes and descriptions into PayPal ahead of time.) Then later we had to enter each order into Volusion manually in order to synchronize our sales, tax and inventory. We should not have to do it twice. We do not care so much about getting all the address information, etc. People are in a hurry. It would be good enough to get their name, email address, select the product codes, let Volusion calculate the state sales tax and swipe their credit card or accept a check or cash. Done.
  • I would like to be able to grab photos that I've already posted on the website and reuse them for Instagram, Pinterest, etc. It is a time consuming process to find the original photo in my files.
  • You need to update the fields for SEO. There are limits to meta titles, meta descriptions, etc. The limits you show are too long, based on the SEO consultant that I am presently working with . Also, keywords are not used by Google anymore and you should indicate that to your clients.
Patrice Romzick profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
Volusion9.7
Based on 11 answers
When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
Jose Miguel Vera profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
Volusion10.0
Based on 1 answer
I know what to do to add a new product, promotion or do an analysis of sales.
Patrice Romzick profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
Volusion10.0
Based on 1 answer
The people are based in the US. There is no language barrier. They are extremely well trained and bright people. They are not under the gun to get me off the phone. They care about solving my problem then and there.

There is no other customer service organization that I have dealt with either in the US or abroad (gasp) that comes close to providing the excellent customer service that I receive from Volusion.
Patrice Romzick profile photo

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
Volusion10.0
Based on 2 answers
Do it during your low season, if you have one. Test all functionality before going live. Be sure Volusion has your URL.
Patrice Romzick profile photo

Alternatives Considered

We selected Adobe CQ mostly for the ease of page authoring in brought to our non-technical staff. Powerful and simple UI widgets made it very simple for our merchandiser to create, edit and publish new pages. It also allowed us to customize those widgets to fit their needs while keeping the same clean experience. We also saw a plus in the ability to run activation workflows based on our own organization hierarchy, which helped make sure the right pages were exposed to the right eyes before going live. Overall, it was the mixture of user-friendliness of the authoring interface with the robustness of the technology stack that convinced us to go with CQ.
Fernando Galeano profile photo
We use Shopify and while the monthly fee is slightly higher than Volusion, working within Shopify and the visual results you get...it's not even close. Volusion seems very outdated and overcomplicated, but looking for positives with Volusion, again, I'm paying an additional $40 on average for some warehouse and inventory functionality that is free, and pretty robust on Volusion.
Paul Francis Jones profile photo

Return on Investment

  • AEM has allowed our team to promote high value webinars and passes contact data to our marketing automation tool for a syncronized experience.
  • AEM allows for a work stream and multiple authors for quickly publishing thought leadership articles.
  • From blogs to home screens, AEM allows us to build for many types of marketing projects.
No photo available
  • I have no specific information regarding that.
Arthur Rogers profile photo

Screenshots

Adobe Experience Manager

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Experience Manager Editions & Modules
Adobe Experience Manager
Additional Pricing Details

Volusion

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Volusion Editions & Modules
Volusion
Edition
Mini
$151
Plus
$351
Pro
$751
1. per plan
Additional Pricing Details