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Top Rated
150 Ratings
29 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101
29 Ratings
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Score 4.8 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Volusion

For a small business in need of a few more tools than basic platforms, Volusion is a good option. However, if you want infinitely customizable [tools] or to have multiple integrations extracting your orders and products data, then Volusion is quite limited. Additionally, if you lack in-house development teams, Volusion is a good product that is friendly for users who are not necessarily tech-savvy.
Michael Huey profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
Volusion
Role-based user permissions
Adobe Experience Manager
8.2
Volusion

Platform & Infrastructure

Adobe Experience Manager
7.6
Volusion
API
Adobe Experience Manager
7.5
Volusion
Internationalization / multi-language
Adobe Experience Manager
7.7
Volusion

Web Content Creation

Adobe Experience Manager
7.0
Volusion
WYSIWYG editor
Adobe Experience Manager
8.2
Volusion
Code quality / cleanliness
Adobe Experience Manager
7.0
Volusion
Admin section
Adobe Experience Manager
7.5
Volusion
Page templates
Adobe Experience Manager
6.9
Volusion
Library of website themes
Adobe Experience Manager
5.5
Volusion
Mobile optimization / responsive design
Adobe Experience Manager
7.0
Volusion
Publishing workflow
Adobe Experience Manager
8.0
Volusion
Form generator
Adobe Experience Manager
6.3
Volusion

Web Content Management

Adobe Experience Manager
6.1
Volusion
Content taxonomy
Adobe Experience Manager
6.6
Volusion
SEO support
Adobe Experience Manager
6.5
Volusion
Bulk management
Adobe Experience Manager
6.1
Volusion
Availability / breadth of extensions
Adobe Experience Manager
6.1
Volusion
Community / comment management
Adobe Experience Manager
5.4
Volusion

Online Storefront

Adobe Experience Manager
Volusion
7.6
Product catalog & listings
Adobe Experience Manager
Volusion
8.0
Product management
Adobe Experience Manager
Volusion
8.0
Bulk product upload
Adobe Experience Manager
Volusion
8.0
Branding
Adobe Experience Manager
Volusion
7.5
Mobile storefront
Adobe Experience Manager
Volusion
7.0
Product variations
Adobe Experience Manager
Volusion
9.0
Website integration
Adobe Experience Manager
Volusion
7.5
Visual customization
Adobe Experience Manager
Volusion
7.0
CMS
Adobe Experience Manager
Volusion
6.0

Online Shopping Cart

Adobe Experience Manager
Volusion
7.0
Abandoned cart recovery
Adobe Experience Manager
Volusion
6.0
Checkout user experience
Adobe Experience Manager
Volusion
8.0

Online Payment System

Adobe Experience Manager
Volusion
6.4
eCommerce security
Adobe Experience Manager
Volusion
6.4

eCommerce Marketing

Adobe Experience Manager
Volusion
6.2
Promotions & discounts
Adobe Experience Manager
Volusion
7.0
Personalized recommendations
Adobe Experience Manager
Volusion
4.5
SEO
Adobe Experience Manager
Volusion
7.0

eCommerce Business Management

Adobe Experience Manager
Volusion
6.2
Multi-site management
Adobe Experience Manager
Volusion
3.0
Order processing
Adobe Experience Manager
Volusion
8.0
Inventory management
Adobe Experience Manager
Volusion
5.9
Shipping
Adobe Experience Manager
Volusion
8.0
Custom functionality
Adobe Experience Manager
Volusion
6.0

Pros

  • It is easy for people who are not web designers to achieve an attractive and useful website
  • It is easy to manage users and their permissions
  • It allows users to assemble their digital assets in one place, for use on the web site
Diana Williams profile photo
  • 24/7 support from people based in Austin, TX. The Volusion employees are very well trained and find solutions quickly. I cannot say enough good things about these employees.
  • The functionality is very broad and covers virtually anything we would want to offer our customers.
  • Their uptime is fabulous and they let us know when they are planning to do preventive maintenance.
  • It is very easy to add products, text and photos.
Patrice Romzick profile photo

Cons

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams profile photo
  • Bulk import for products and child products with conditional options is impossible with Volusion. While it's perfectly possible to import mass products in bulk, it is impossible to import a mass feed with parent to child relationships already established. Volusion has the need to creating the relationships first - by doing this, it creates its own SKUs for EVERY possible variation of the product (depending on the options attributed to it). This leaves you with hundreds if not thousands of superfluous products, and the ones that are actually legitimate, with a need to change the SKU names either manually or through an intricate bulk process. Too many unnecessary steps.
  • Lack of a CMS or WordPress Compatibility - Volusion being a hosted solution, it is impossible for us to install a WordPress blog within the "www" of the store. This would be a HUGE boost from a marketing standpoint and for stores that are strong on content. I myself, while I prefer Volusion over any other platform, have chosen to spend the resources on Magento development just because I needed a WordPress blog under a subdirectory of the store. You have to bear in mind that E-commerce is only getting more competitive at this point - without content a store's success will be seldom, especially starting ones with no authority or visibility. Giving users the ability to have not only a great store but a great content platform MUST be the future of Volusion.
  • Responsive Design - I'm not even going write anything else on this, I'm sure you know :)
Jose Miguel Vera profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
Volusion9.7
Based on 11 answers
I am not with the company any more but I know that the site is working well for them. If I wanted to get my own site up I would definitely use Volusion.
No photo available

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
Volusion10.0
Based on 1 answer
I know what to do to add a new product, promotion or do an analysis of sales.
Patrice Romzick profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
Volusion10.0
Based on 1 answer
The people are based in the US. There is no language barrier. They are extremely well trained and bright people. They are not under the gun to get me off the phone. They care about solving my problem then and there.

There is no other customer service organization that I have dealt with either in the US or abroad (gasp) that comes close to providing the excellent customer service that I receive from Volusion.
Patrice Romzick profile photo

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
Volusion10.0
Based on 2 answers
Do it during your low season, if you have one. Test all functionality before going live. Be sure Volusion has your URL.
Patrice Romzick profile photo

Alternatives Considered

We selected Adobe CQ mostly for the ease of page authoring in brought to our non-technical staff. Powerful and simple UI widgets made it very simple for our merchandiser to create, edit and publish new pages. It also allowed us to customize those widgets to fit their needs while keeping the same clean experience. We also saw a plus in the ability to run activation workflows based on our own organization hierarchy, which helped make sure the right pages were exposed to the right eyes before going live. Overall, it was the mixture of user-friendliness of the authoring interface with the robustness of the technology stack that convinced us to go with CQ.
Fernando Galeano profile photo
Sorry, I have not used another site similar to Volusion.
Megan Wexler profile photo

Return on Investment

  • AEM has allowed our team to promote high value webinars and passes contact data to our marketing automation tool for a syncronized experience.
  • AEM allows for a work stream and multiple authors for quickly publishing thought leadership articles.
  • From blogs to home screens, AEM allows us to build for many types of marketing projects.
No photo available
  • We were able to have the cart remember each customer's info, so they could quickly navigate through the site with each purchase.
  • That being said, we had a lot of people that shopped, and then stopped at the checkout page. This could be the result of too high of prices.
Megan Wexler profile photo

Screenshots

Adobe Experience Manager

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Experience Manager Editions & Modules
Adobe Experience Manager
Additional Pricing Details

Volusion

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Volusion Editions & Modules
Volusion
Edition
Mini
$151
Plus
$351
Pro
$751
1. per plan
Additional Pricing Details