ADP SmartCompliance vs. Deltek Ajera

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP SmartCompliance
Score 8.3 out of 10
N/A
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A
Deltek Ajera
Score 7.4 out of 10
N/A
Deltek's Ajera is an integrated project management and accounting suite for architectural and engineering (A & E) companies that includes light payroll functionality and also can integrate with third-party payroll providers (ADP, Paychex, Quickbooks, etc.). The product was acquired with original developer Axium in June 2014. CRM functionality can also be added via integration with the Deltek Ajera CRM.N/A
Pricing
ADP SmartComplianceDeltek Ajera
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP SmartComplianceDeltek Ajera
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing varies based upon modules deployed and features enabled.
More Pricing Information
Features
ADP SmartComplianceDeltek Ajera
Type of tax
Comparison of Type of tax features of Product A and Product B
ADP SmartCompliance
8.8
10 Ratings
11% above category average
Deltek Ajera
-
Ratings
Sales and Use Taxes8.84 Ratings00 Ratings
Cross-border Taxes8.17 Ratings00 Ratings
VAT / GST Taxes9.11 Ratings00 Ratings
Energy and Fuel Taxes9.11 Ratings00 Ratings
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
ADP SmartCompliance
7.6
49 Ratings
3% below category average
Deltek Ajera
-
Ratings
Geolocation for Tax Assessment6.912 Ratings00 Ratings
3rd-Party Software Integrations7.828 Ratings00 Ratings
Tax Data Reporting7.548 Ratings00 Ratings
Compliance Administration Management7.240 Ratings00 Ratings
Tax Exemption Processing7.718 Ratings00 Ratings
Tax Document Management6.940 Ratings00 Ratings
Complex Tax Scenario Management9.130 Ratings00 Ratings
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ADP SmartComplianceDeltek Ajera
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User Ratings
ADP SmartComplianceDeltek Ajera
Likelihood to Recommend
8.4
(145 ratings)
6.7
(4 ratings)
Likelihood to Renew
7.4
(32 ratings)
-
(0 ratings)
Usability
7.3
(40 ratings)
-
(0 ratings)
Availability
8.1
(13 ratings)
-
(0 ratings)
Performance
7.8
(13 ratings)
-
(0 ratings)
Support Rating
6.1
(40 ratings)
-
(0 ratings)
In-Person Training
6.2
(5 ratings)
-
(0 ratings)
Online Training
7.6
(10 ratings)
-
(0 ratings)
Implementation Rating
5.5
(25 ratings)
-
(0 ratings)
Configurability
7.3
(11 ratings)
-
(0 ratings)
Ease of integration
6.6
(10 ratings)
-
(0 ratings)
Product Scalability
7.7
(12 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(10 ratings)
-
(0 ratings)
Vendor pre-sale
6.2
(9 ratings)
-
(0 ratings)
User Testimonials
ADP SmartComplianceDeltek Ajera
Likelihood to Recommend
ADP
Customer service when I call in for Wage Payment issues is usually very helpful and I get answers quickly. I have had several different CSRs since we have had ADP SmartCompliance and they have not always been the most helpful or forthcoming with information. It makes it difficult to do what I need to do if I don't have the help and support from those that know what needs to happen and when. I can't always have a conversation with that person when I need to.
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Deltek, Inc.
For small to medium engineering and architecture firms, Ajera appears to be the right size. Beyond the engineering software, Deltek Ajera has all the features a small to medium firm will need for smooth operation. AR, AP, Payroll, reporting, project management are all in one package. We chose to self-host because the licensing was more cost effective for us, but cloud hosting is also available.
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Pros
ADP
  • It helps us identify our employees who entered their account information incorrectly and get the payment reissued to them as quickly as possible.
  • It helps us quickly and securely issue payment to employees who terminate.
  • We efficiently get our garnishments processed to remain compliant.
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Deltek, Inc.
  • Widgets are the best feature of Ajera. Designers can make tiny reports for the entire company, or for one or two individuals. These little reports are the first things that the employee sees when they log in. Viewers of the reports are able to filter, sort, group, print or export the widget without impacting the other users. Deltek has been releasing new features that allow the editing of data in widgets. You can now create new projects or edit timesheets from the widgets.
  • Credit card importing and credit card reconciliation in Ajera has greatly decreased time spent by administration. You can import credit card transactions from your credit cards. It saves on data entry, and it is easy to see what receipts you are missing when you get the statement.
  • Mobile timesheets and expense reports help engineers or other users enter their time and expenses as they are on the go. They can take pictures or receipts or submit their timesheet from home.
  • The Project Command Center is a one stop fountain of information. Everything the project manager wants to know about a project can be found here. You can also add custom fields that allow you to tract addition information.
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Cons
ADP
  • ADP should have their SC employees better trained to give consistent answers about how to handle certain tax issues relating to the states. I seem to get a different answer multiple times.
  • It's difficult to distinguish between which cases/letters goes through ADP Workforce Now Service Connect and which cases go through SmartCompliance. I have been told differently on many occasions and will find a case in both places.
  • While many of the agency notices of tax rate changes, etc. are a very quick process and ADP "resolves" the case, I find other notices get lost in the shuffle when it doesn't fit exactly into the rate change bucket or the past due bill that says "Just Pay It". Some letters aren't that straightforward.
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Deltek, Inc.
  • Would be nice if the reports would have more creativity with the ability to add more charts and graphics.
  • The user interface for time sheets could be more user-friendly.
  • The user interface for expense sheets could be more user-friendly.
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Likelihood to Renew
ADP
There is no other option on the table for us at the moment to go with a different vendor. We also have had very little issues processing with ADP that would make us want to look for a new vendor.
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Deltek, Inc.
No answers on this topic
Usability
ADP
For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
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Deltek, Inc.
No answers on this topic
Reliability and Availability
ADP
We always rec'd update maintenance outages schedule from ADP by e-mail and we can plan ahead for the planned outages. I normally did not see any unplanned outage and the system is always available to use with no issue. Only 1 thing that sometime the system freeze for no reason
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Deltek, Inc.
No answers on this topic
Performance
ADP
If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
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Deltek, Inc.
No answers on this topic
Support Rating
ADP
As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
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Deltek, Inc.
No answers on this topic
In-Person Training
ADP
ADP also provide in person training which can fit into our schedule. The are flexible on timing. We always have a pack schedule and not able to attend training in person if not available. Not sure the in person training with recording that can share with us especially we can review it again and again
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Deltek, Inc.
No answers on this topic
Online Training
ADP
They have annual training for Smart Compliance, which is very helpful. We learn the most up to laws for various subject matters, like garnishments, payroll law, child support, state unemployment laws by states. We also earn credit toward certifications. The training is user friendly, and highly recommended. It can be done live or listened to at your own convenience.
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Deltek, Inc.
No answers on this topic
Implementation Rating
ADP
Although there are meeting schedule time to time during the implementation, however, some of the time the account manager is not able to attend or miss the meeting. as that said, never able to get a full house to discuss thing in detail with a group. ADP need to look into this
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Deltek, Inc.
No answers on this topic
Alternatives Considered
ADP
ADP SmartCompliance was easily integrated with WFN and all of our employee data was in one place. We saw this as an advantage instead of having to log into multiple platforms, everything was quickly accessible to respond to a VOE or claim.
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Deltek, Inc.
The previous systems were essentially timesheet systems only with very basic accounting. It's mostly the accounting subsystem that made us select Ajera.
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Scalability
ADP
ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
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Deltek, Inc.
No answers on this topic
Return on Investment
ADP
  • The customer service phone service for the ADP Wisely service is very bad. No understanding or a language barrier is a very difficult service to deal with. Also working with them to correct a situation was impossible. It is basically non existent.
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Deltek, Inc.
  • Made accounting and payroll's jobs harder.
  • Improved visibility on project cost management and profit.
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ScreenShots

ADP SmartCompliance Screenshots

Screenshot of

Deltek Ajera Screenshots

Screenshot of Monitor project progress and performance with the Project Command CenterScreenshot of Manage all your information in one place for a complete view of your businessScreenshot of Keep teams on track with project planning and resource managementScreenshot of Speed up the billing process and improve cash flow with AjeraScreenshot of Easily update timesheets and expense reports from anywhere with Ajera