What users are saying about

ADP Workforce Now

469 Ratings
Score 7 out of 101

PeopleHR People

3 Ratings
Score 9.5 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

PeopleHR People

The system allows us to make informed decisions through the accurate reporting capabilities which are a great help when dealing with complex people issues. The reports are accurate and are great for situations such as absence reporting.
Amy Duignan (Assoc CIPD) profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
PeopleHR People
6.3
Employee demographic data
ADP Workforce Now
8.0
PeopleHR People
10.0
Employment history
ADP Workforce Now
8.1
PeopleHR People
7.5
Job profiles and administration
ADP Workforce Now
7.7
PeopleHR People
7.5
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
PeopleHR People
4.5
Organizational charting
ADP Workforce Now
6.6
PeopleHR People
4.5
Organization and location management
ADP Workforce Now
7.3
PeopleHR People
4.9
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
PeopleHR People
4.9

Payroll Management

ADP Workforce Now
8.1
PeopleHR People
6.0
Pay calculation
ADP Workforce Now
8.7
PeopleHR People
7.0
Support for external payroll vendors
ADP Workforce Now
7.5
PeopleHR People
5.0
Benefit plan administration
ADP Workforce Now
8.0
PeopleHR People
5.0
Direct deposit files
ADP Workforce Now
8.7
PeopleHR People
5.0
Salary revision and increment management
ADP Workforce Now
7.9
PeopleHR People
8.0
Reimbursement management
ADP Workforce Now
7.7
PeopleHR People

Leave and Attendance Management

ADP Workforce Now
8.1
PeopleHR People
9.0
Approval workflow
ADP Workforce Now
8.1
PeopleHR People
9.5
Balance details
ADP Workforce Now
8.1
PeopleHR People
9.5
Annual carry-forward and encashment
ADP Workforce Now
8.1
PeopleHR People
8.0

Employee Self Service

ADP Workforce Now
8.2
PeopleHR People
9.0
View and generate pay and benefit information
ADP Workforce Now
8.8
PeopleHR People
7.0
Update personal information
ADP Workforce Now
8.7
PeopleHR People
9.5
View company policy documentation
ADP Workforce Now
8.6
PeopleHR People
10.0
Employee recognition
ADP Workforce Now
7.6
PeopleHR People
10.0
View job history
ADP Workforce Now
7.6
PeopleHR People
8.5

Asset Management

ADP Workforce Now
6.0
PeopleHR People
Tracking of all physical assets
ADP Workforce Now
6.0
PeopleHR People

HR Reporting

ADP Workforce Now
7.0
PeopleHR People
7.7
Report builder
ADP Workforce Now
7.1
PeopleHR People
9.0
Pre-built reports
ADP Workforce Now
7.0
PeopleHR People
8.0
Ability to combine HR data with external data
ADP Workforce Now
7.0
PeopleHR People
6.0

Onboarding

ADP Workforce Now
5.5
PeopleHR People
6.3
New hire portal
ADP Workforce Now
6.1
PeopleHR People
6.0
Manager tracking tools
ADP Workforce Now
4.9
PeopleHR People
6.5

Performance and Goals

ADP Workforce Now
7.8
PeopleHR People
7.0
Corporate goal setting
ADP Workforce Now
7.7
PeopleHR People
7.0
Individual goal setting
ADP Workforce Now
7.9
PeopleHR People
7.0
Line-of sight-visibility
ADP Workforce Now
7.7
PeopleHR People
7.0
Performance tracking
ADP Workforce Now
7.9
PeopleHR People
7.0

Performance Management

ADP Workforce Now
7.5
PeopleHR People
6.1
Performance plans
ADP Workforce Now
7.6
PeopleHR People
9.0
Performance improvement plans
ADP Workforce Now
7.5
PeopleHR People
6.0
Review status tracking
ADP Workforce Now
7.7
PeopleHR People
6.0
Review reminders
ADP Workforce Now
7.4
PeopleHR People
6.5
Multiple review frequency
ADP Workforce Now
7.3
PeopleHR People
3.0

Succession Planning

ADP Workforce Now
6.0
PeopleHR People
Create succession plans/pools
ADP Workforce Now
5.8
PeopleHR People
Candidate ranking
ADP Workforce Now
5.8
PeopleHR People
Candidate search
ADP Workforce Now
6.3
PeopleHR People
Candidate development
ADP Workforce Now
6.2
PeopleHR People

Recruiting / ATS

ADP Workforce Now
6.7
PeopleHR People
8.9
Job Requisition Management
ADP Workforce Now
7.9
PeopleHR People
9.5
Company Website Posting
ADP Workforce Now
7.5
PeopleHR People
10.0
Publish to Social Media
ADP Workforce Now
7.5
PeopleHR People
10.0
Job Search Site Posting
ADP Workforce Now
6.7
PeopleHR People
5.6
Duplicate Candidate Prevention
ADP Workforce Now
2.3
PeopleHR People
9.0
Applicant Tracking
ADP Workforce Now
7.3
PeopleHR People
9.5
Notifications and Alerts
ADP Workforce Now
7.6
PeopleHR People
9.0

Pros

  • The interface is extremely straightforward, and our employees love the simplicity involved in requesting time off, changing direct deposit information, using various calculators, and viewing pay statements.
  • The support is excellent with knowledgeable representatives.
  • Payroll Processing is quick and accurate, easy to preview, with exception reporting capabilities that support our benefit transmittal, reconciliations, and G/L interfacing.
Dixon Pettengill profile photo
  • Complex reporting is made easy through the reporting capabilities of the system. We have been using reports for the past year and absolutely trust the accuracy of the data produced. The reports are generated easily through the system and can be exported into an editable Excel spreadsheet which is great.
  • The self-service of data is great for freeing up HR time. Employees can update their personal information themselves quickly and easily.
  • The App is a great feature of People HR. A large proportion of our employees work in our warehouse and as such don't have their own computer at work. The app allows those employees easy access to the system on the go.
Amy Duignan (Assoc CIPD) profile photo

Cons

  • There are often long waits for a customer service representative.
  • We had some employees that had difficulty creating a profile - but it was resolved quickly on the back end.
  • When I get a timecard exception notice, it would be nice to have details (employee name, date of exception) readily available within the notification.
Dixon Pettengill profile photo
  • The system tends to be particularly slow on Monday mornings and sometimes can be down for a couple of hours at a time which is frustrating for employees
  • The naming of the tabs isn't as clear as they could be. For example, reports are called Queries. Makes getting used to
  • The org chart isn't very user-friendly, would be better to be able to export department by department
Amy Duignan (Assoc CIPD) profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
Dennis Abrahamson profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.0
Based on 16 answers
Again, because I find the reporting features to still be a bit difficult to utilize.
Carla Ribaudo profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
Hold times are long, and the support centers are ill equipped to answer questions. Most calls end with "I need to send this development."
Christopher Carey, HRIP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

It's better in every way, I would never go back
Dixon Pettengill profile photo
We observed 3 other products and PeopleHR had more to the product for a much lower cost when we compared.
Claire Isherwood profile photo

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • The system has freed up time of our administrators allowing them to get involved in more and develop themselves within the department
  • The data allows us to accurately report on absence which has supported the development of a new absence management process
Amy Duignan (Assoc CIPD) profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

PeopleHR People

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details