What users are saying about
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Top Rated
1824 Ratings
3 Ratings
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Score 10 out of 100

Jira Software

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Top Rated
1824 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Agiloft Custom Workflow/BPM

Originally we used it as a guide for a workflow and it was amazing. As I stated earlier, we currently use it to decimate status based on tasks, great. We tried to use it as more of a Project Management platform and it wasn't really the best, but it isn't made for that either. Then again, using Microsoft Project can be linked to it to communicate the milestones.
Craig Rosenblum | TrustRadius Reviewer

Jira Software

It's a great industry standard app that enables teams using Agile or Waterfall to be productive and successful, but the cost associated to use the app knocks some points off, that added with the fact they require you to pay for integrations of commonly used services is frustrating, to say the least. One would expect for how much the app costs they'd throw in things like free Git integration and roadmaps, but those are add-on services. It would also be great if Jira Software supported automatically sending an email notification to requesters when a ticket's last updated date gets to a defined period to prevent defect and task tickets from being forgotten.
Anonymous | TrustRadius Reviewer

Pros

Agiloft Custom Workflow/BPM

  • Ease of use for both end users and administrators
  • Limitless workflow development to automate processes
  • Flexibility to integrate with other software platforms
Carly Cockman | TrustRadius Reviewer

Jira Software

  • JIRA offers a lot of integrations that really improve our work. For example, the Salesforce integration makes it really easy to link Salesforce product roadmap cards (relevant to the entire product team) to an individual JIRA issue (one specific task-relevant to that team).
  • JIRA offers very good search and filter functionality. The quick filters make it very easy to immediately see only my own issues. You can create custom views, which are especially helpful for my team during our daily standup, allowing us to only see relevant issues.
  • JIRA issues come with lots of customizable fields. Due dates, assignees, labels, priority level, epic link, etc. -- makes it very easy to organize and find specific issues.
Elissa Bernstein | TrustRadius Reviewer

Cons

Agiloft Custom Workflow/BPM

  • Reporting - If reporting is important, you may consider another platform like Tableau which can be fed from Agiloft
  • Sorry, just reporting
Craig Rosenblum | TrustRadius Reviewer

Jira Software

  • Make certain the full end to end processes are documented - changing flows will impact the lineage of your data
  • Make certain someone on the team has JIRA experience or have a vendor support you in the implementation
  • Look at full functions offered out of the box and understand additional plug-ins that may be needed.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Agiloft Custom Workflow/BPM

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 5.5
Based on 33 answers
While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
Anonymous | TrustRadius Reviewer

Usability

Agiloft Custom Workflow/BPM

Agiloft Custom Workflow/BPM 10.0
Based on 1 answer
As with our brains, we only use 10% of its capability. It can be as complex as you want it to be or as simple. The training requirements to use it have been minimal depending on the application. This is really a reflection as to how the workflow was configured
Craig Rosenblum | TrustRadius Reviewer

Jira Software

Jira Software 8.1
Based on 25 answers
Very structured in that once you learn all of the bells and whistles, you can easily manage 100 projects concurrently. Sprints can easily be adjusted, backlogged tasks pulled forward or tasks moved out. Auto notifications (once setup) will drive the development process so that hand holding is kept to a minimum.
Anonymous | TrustRadius Reviewer

Support Rating

Agiloft Custom Workflow/BPM

Agiloft Custom Workflow/BPM 10.0
Based on 1 answer
We have enlisted the help of Agiloft support on various occasions and it has been excellent. You work with an individual that understands your workflow and will help you figure out how to make corrections
Craig Rosenblum | TrustRadius Reviewer

Jira Software

Jira Software 8.7
Based on 43 answers
Whenever I contact the support staff at JIRA I find the interaction to be typical to support interactions. Quite a few of the staff are very friendly and always seem to want to help. I have given them a couple tough situations that they've had to take back but all-in-all it seems like they try very hard to get to the root of the problem in a timely manner.
Anonymous | TrustRadius Reviewer

Online Training

Agiloft Custom Workflow/BPM

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 8.0
Based on 1 answer
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Anonymous | TrustRadius Reviewer

Implementation Rating

Agiloft Custom Workflow/BPM

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 9.0
Based on 2 answers
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic | TrustRadius Reviewer

Alternatives Considered

Agiloft Custom Workflow/BPM

We evaluated a couple of products and found that they were either unable to create the workflow that we needed and lacked support. But to be fair, we evaluated the previous generation of Intellect.
Craig Rosenblum | TrustRadius Reviewer

Jira Software

JIRA support has been incredibly helpful with any issues that have come up, from technical glitches (few and far between) and increasing user knowledge of the capability of JIRA. The capabilities of JIRA are endless and can be adapted to fit nearly any organizations individual needs. JIRA also has a vast capability to integrate with a variety of software products used throughout many different companies.
Mitchell Brand | TrustRadius Reviewer

Return on Investment

Agiloft Custom Workflow/BPM

  • Agiloft has streamlined the requisitioning process and eliminated manual effort and repetitive low-value tasks.
  • We now have a single source of truth for our SOC audits.
Carly Cockman | TrustRadius Reviewer

Jira Software

  • Sprints management is relatively simple and straightforward.
  • As our organization matures, we will be able to take more advantage of JIRA's reporting tools to help us refine our processes.
  • By keeping things relatively simple and transparent (everyone can view all tickets -- no crazy permission schemes), the entire org has visibility into our development process.
Jonathan Mendelson | TrustRadius Reviewer

Screenshots

Pricing Details

Agiloft Custom Workflow/BPM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Agiloft Custom Workflow/BPM Editions & Modules

Additional Pricing Details

Jira Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jira Software Editions & Modules

Edition
FreeFree
Standard7.002
Premium14.002
EnterpriseContact Sales
  1. Per User Per Month
Additional Pricing Details

Add comparison